Erin Croft
Summary
Motivated business professional bringing 12 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members as well as organizing events and projects.
Overview
25
25
years of professional experience
Work History
Owner
Staging Style, LLC
07.2010 - 01.2022
- Developed processes and procedures and set up an efficient business to evaluate, stage, and help sell homes.
- Managed day-to-day business operations and financial operations for 30-40 staged homes at any one time
- Consulted with potential customers to assess needs and develop staging proposals
- Maintained a 5000 sq foot warehouse of inventory used to stage homes
- Coordinated moving staff for installs and de-stages
- Maintained client relationships to increase business and generate growth
Volunteer
Hammond School
07.2010 - 01.2022
- Served as President of the Skyhawk Board '18, '19, '20
- Served on Board of Trustees '18, '19, 20
- Organized large fundraising efforts for multiple years for Athletics Department to include Fall Sports Program, Membership, etc.
- Served as Lower School Chair of Parents Association
- Served as Team mom for Varsity Football team
- Served as Chair of Corporate Sponsors for Hammond Auction
Sales Representative
Novartis Pharmaceuticals
01.2005 - 01.2007
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Delivered sales presentations to doctors and office staff on products and support services offered
- Consistently met or exceeded sales quotas
Manager, Quality Testing
SCT/Indus Technologies
07.2003 - 01.2005
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Accomplished multiple software project tasks within established timeframes.
- Managed and motivated employees to organize testing plans for large scale utility software projects
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Lead Trainer
SCT/Indus Technologies
07.1997 - 07.2003
- Created training schedules/plans to train utility management on utility billing software
- Delivered training to key utility employees on standard utility meter to cash software
- Worked with Business Analysts and Project managers to assist in ensuring business practices fit within framework of software, and if not, come up with alternate solutions
- Facilitated learning through classroom instruction, on-the-job coaching and virtual training.
- Assisted the pre-sales team in performing demos and RFP for prospective clients
- Worked onsite to assist with go-live implementations providing product and training support
Education
Bachelor of Science - Double Major, Marketing/HR Management
University of South Carolina - Columbia
Columbia, SC05.1997
Skills
- Business Management
- Customer Relations
- Quality Management Systems
- Business Development
- Small Business Operations
- Relationship Building
- Operations Management
- Leadership Abilities
- Creative Thinking
- Time Management
- Organizational Skills
- Interpersonal Skills
Timeline
Owner
Staging Style, LLC
07.2010 - 01.2022
Volunteer
Hammond School
07.2010 - 01.2022
Sales Representative
Novartis Pharmaceuticals
01.2005 - 01.2007
Manager, Quality Testing
SCT/Indus Technologies
07.2003 - 01.2005
Lead Trainer
SCT/Indus Technologies
07.1997 - 07.2003
Bachelor of Science - Double Major, Marketing/HR Management
University of South Carolina - Columbia
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