Erin Davila
Richmond
Summary
Results-driven Accounts Receivable Clerk skilled in collections, payment posting, and customer service. Proven track record of reducing outstanding balances while building strong client relationships.
Overview
3
3
years of professional experience
Work History
Accounts Receivable Clerk and Customer Service
Integrated Pest Management, Inc
Richmond, TX
06.2025 - Current
- Processed incoming payments and verified accuracy of payment records.
- Assisted in reconciling customer accounts to ensure accurate financial reporting.
- Utilized accounting software to track invoices and monitor payment status.
- Communicated with clients regarding outstanding balances and payment inquiries.
- Maintained organized files for invoices, payment receipts, and account statements.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Trained new hires in company policies, standard operating procedures, and software systems related to accounts receivable functions, ensuring seamless integration into the team''s operations.
- Increased efficiency of collections efforts through development of targeted strategies for contacting delinquent accounts.
Merchandiser
Frito-Lay
Houston, TX
10.2024 - 06.2025
- Analyzed product placement to optimize shelf space and enhance visibility.
- Collaborated with team to implement merchandising strategies increasing product appeal.
- Conducted inventory assessments ensuring stock levels met demand and minimized waste.
- Engaged with customers to gather feedback, enhancing shopping experience and brand loyalty.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
Bioremediation
Three Birds Bioremediation
Houston, TX
10.2022 - 05.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Sanitized, cleaned, and disposed of bio matter and hazardous materials
- Utilized the proper personal protective equipment
- Conducted market research to identify new sales opportunities and customer needs.
- Executed effective cold-calling strategies to increase lead generation efforts.
- Collaborated with marketing team to align promotional efforts with sales objectives.
- Delivered product presentations that enhanced client understanding and engagement.
Education
Bachelor of Science - Criminology
University Of Houston Clear Lake
Houston, TX12-2007
High School Diploma -
Needville High School
Needville, TX05-2003
Skills
- Collections
- Invoice processing
- Time management
- Payment posting
- Bilingual
Languages
Spanish
Professional Working
Timeline
Accounts Receivable Clerk and Customer Service
Integrated Pest Management, Inc
06.2025 - Current
Merchandiser
Frito-Lay
10.2024 - 06.2025
Bioremediation
Three Birds Bioremediation
10.2022 - 05.2023
Bachelor of Science - Criminology
University Of Houston Clear Lake
High School Diploma -
Needville High School