ERIN DELA RIVA
Oxford,MS
Summary
Results-oriented marketing professional skilled in developing and executing innovative marketing strategies. Leverages market insights to optimize product placement and enhance customer engagement, driving sales growth. Focused on fostering brand loyalty and advocacy through strong relationship-building and effective promotion of brand values.
Overview
4
4
years of professional experience
Work History
Merchandising Intern
Prep Baseball Report
Barrington, IL
05.2026 - Current
- Developed and implemented merchandising displays to enhance product visibility and customer engagement.
- Analyzed sales data to identify trends, informing inventory decisions and promotional strategies.
- Collaborated with marketing team to create promotional materials aligned with brand messaging.
- Managed product assortment by evaluating market demands and adjusting stock levels accordingly.
- Built functional capability with Shopify to support ongoing shop operations.
Salesperson
TOMMY BAHAMA
Schaumburg, IL
06.2025 - Current
- Greeted and assisted customers, enhancing their shopping experience with tailored product information and recommendations.
- Developed and maintained relationships with repeat customers.
- Greeted and assisted customers, providing product information and recommendations.
- Cultivated and sustained relationships with repeat customers, increasing customer loyalty and satisfaction.
- Collaborated with team members to drive achievement of store-wide sales goals, contributing to a cohesive sales strategy.
Host
MAGO GRILL & CANTINA
Arlington Heights, IL
06.2025 - 08.2025
- Managed cross-team coordination between kitchen and service staff to ensure smooth, uninterrupted operations.
- Provided warm guest reception and seating coordination to support optimal table rotation and guest satisfaction.
- Resolved guest inquiries and managed guest complaints to enhance overall customer experience.
Brand Representative
ALTAR'D STATE
Deerpark, IL
03.2024 - 08.2024
- Coordinated daily customer interactions at events to support brand awareness initiatives.
- Coordinated with marketing team on campaign strategy and content development for social media engagement.
- Supported customer satisfaction by providing product information and tailored recommendations during assistance.
- Maintained up-to-date product knowledge to support accurate responses for customer inquiries.
Sales Associate
RALLY HOUSE
Arlington Heights, IL
06.2022 - 10.2022
- Created integrated sales and marketing strategies that contributed to revenue growth.
- Partnered with product development to align marketing efforts with customer needs.
- Ensured checkout area remained clean and organized during busy hours.
- Collaborated with product development to align marketing efforts.
- Cultivated strong relationships with customers, resulting in repeat business and referrals.
Education
BBA - Marketing
UNIVERSITY OF MISSISSIPPI
Oxford05.2028
High School Diploma -
JOHN HERSEY HIGH SCHOOL
Arlington Heights05.2024
Skills
- Shopify
- Social media marketing
- Merchandise planning
- Market trend analysis
- Consumer Behavior
- Inventory management
- Detail orientation
- Effective time management
- Clear verbal communication
- Customer Service
- Reliability
- Precision
COMMUNITY SERVICE
Participated in canine care by walking and cleaning for Border Tails Rescue over a three-month period, enhancing the dogs' adoptability., Enhanced shelter dogs' well-being through consistent exercise and grooming practices, increasing their adoptability and overall health., Contributed to a cleaner, more organized shelter environment, benefiting both the animals and the staff, and improving operational efficiency., Collaborated with a team of volunteers to ensure the daily proper care of the dogs, fostering teamwork, and community spirit.
Certifications
- CBRE- Project Management Job Simulation
- Siemens Mobility- Project Manager Job Simulation
- CBRE- Commercial Real Estate Job Simulation
- Pearson- Marketing Explorer Job Simulation
Timeline
Merchandising Intern
Prep Baseball Report
05.2026 - Current
Salesperson
TOMMY BAHAMA
06.2025 - Current
Host
MAGO GRILL & CANTINA
06.2025 - 08.2025
Brand Representative
ALTAR'D STATE
03.2024 - 08.2024
Sales Associate
RALLY HOUSE
06.2022 - 10.2022
BBA - Marketing
UNIVERSITY OF MISSISSIPPI
High School Diploma -
JOHN HERSEY HIGH SCHOOL