Erin Denson
Mesquite,TX
Summary
Secure a position in which I can utilize my skills to the benefit of my employer, myself & grow with the advancement of the company.
Overview
11
11
years of professional experience
Work History
Business/Personal Account Banker
Wells Fargo
Westlake, TX
01.2020 - Current
- Actively monitor, manage and analyze banking/loan transactions for clients to ensure clients financial goals/objectives are being met
- Identify/assess clients personal banking needs to gain the largest return on investments; keep customers updated on all accounts and banking policies and procedures according with federal rules and regulations
- Analyzed customer's financial information to determine the best banking products for them.
- Recommended appropriate solutions based on individual customer needs such as lines of credit, term loans, overdrafts.
Parking Enforcement/Security Officer
Allied Universal Security Services
Dallas, TX
01.2019 - 01.2020
- Issue citations for parking violations; assist for fuel service, tire changes and general stalled car breakdowns; arrange towing for violators to maintain property safety and parking availability; perform building walk through inspections, visitor verification, customer/client escort, monitor surveillance, secure buildings
Captioning Agent
Stellar Staffing LLC
Lewisville, TX
01.2017 - 12.2018
- Receive in bound calls/transcribe live telephone conversations for the hearing impaired to read what a caller is communicating through multiple screen navigation, real time updates
Dispatcher
Dialog Direct
FT. Worth, TX
01.2014 - 07.2016
- Processed detailed reports of inbound calls for emergency service tow truck dispatch requests, locate customers using navigation systems, update accounts, process payments, resolve customer claims
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Provided timely updates to customers regarding their requests.
Education
High School Diploma -
Bowie High School
Arlington, TX06-2014
Skills
- Customer satisfaction
- Pro-active
- Team player
- Multitask
- Outlook
- Banking skills
- Recordkeeping requirements
- Inbound and Outbound Calling
- CRM Software
- Computer Proficiency
Timeline
Business/Personal Account Banker
Wells Fargo
01.2020 - Current
Parking Enforcement/Security Officer
Allied Universal Security Services
01.2019 - 01.2020
Captioning Agent
Stellar Staffing LLC
01.2017 - 12.2018
Dispatcher
Dialog Direct
01.2014 - 07.2016
High School Diploma -
Bowie High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native language
Work Preference
Work Type
Full TimeWork Location
RemoteHybridOn-SiteImportant To Me
401k matchSoftware
Spreadsheets
Microsoft PowerPoint
Microsoft Office
Quote
It is never too late to be what you might have been.
George Eliot
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