Erin Dighello
Wallingford,CT
Summary
Experienced Clinical Case Manager with over three years in coordinating care for individuals with mental health and substance use disorders. Skilled in conducting assessments, developing treatment plans, and collaborating with interdisciplinary teams to enhance patient outcomes.
Overview
4
4
years of professional experience
Work History
Resident Assistant (Per Diem)
Farrell Treatment Center
New Britain, CT
08.2023 - Current
- Monitored resident wellness and reported significant changes to healthcare staff.
- Completed routine rounds to assess and address resident care needs.
- Built positive relationships with all members of residence hall community.
- Responded promptly to emergency situations within residence hall.
- Maintained accurate records of incidents occurring in residence hall.
Senior Clinical Case Manager
Gilead Community Services
Middletown , CT
07.2022 - Current
- Delivered crisis intervention support during emergencies to address immediate client needs.
- Monitored and adjusted treatment plans based on client progress assessments to enhance outcomes.
- Coordinated tailored care plans to address individual client needs and improve service delivery.
- Facilitated communication between clients, families, and healthcare providers for seamless collaboration.
- Collaborated with multidisciplinary teams to maximize service delivery outcomes.
- Advocated effectively for clients' needs within various healthcare systems.
- Managed caseloads efficiently, ensuring timely documentation of all interventions.
- Maintained documentation of client interactions and progress to ensure compliance with regulations.
Education
Master of Science - Social Work
Capella University
Minneapolis, MN05-2027
Bachelor of Arts - Sociology
Albertus Magnus College
New Haven, CT05-2022
Bachelor of Science - Criminal Justice
Albertus Magnus College
New Haven, CT05-2022
Skills
- Crisis intervention
- Treatment planning
- Client advocacy
- Multidisciplinary collaboration
- Group facilitation expertise
- Effective communication skills
- Active listening techniques
- Data confidentiality practices
- Time management proficiency
- Problem-solving abilities
Timeline
Resident Assistant (Per Diem)
Farrell Treatment Center
08.2023 - Current
Senior Clinical Case Manager
Gilead Community Services
07.2022 - Current
Master of Science - Social Work
Capella University
Bachelor of Arts - Sociology
Albertus Magnus College
Bachelor of Science - Criminal Justice
Albertus Magnus College