Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Erin Dill

FedEx
Fort Myers
9
years of professional experience

Forward-thinking professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, staff training, safety, quality assurance, HR, and customer satisfaction.

Work History

Operations Supervisor

3 Years 4 Months
FedEx | 05.2023 - Current
  • Supervised daily operations, ensuring compliance with safety and quality standards.
  • Streamlined workflow processes, resulting in reduced operational delays.
  • Implemented inventory management systems to optimize supply chain performance.
  • Conducted performance evaluations, providing feedback for continuous improvement.
  • Coordinated cross-functional communication to resolve issues promptly.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.

Package Handler

1 Year 2 Months
FedEx | 03.2022 - 05.2023
  • Operated sorting machinery to efficiently process packages for distribution.
  • Collaborated with team members to maintain optimal workflow and productivity levels.
  • Monitored package integrity during handling, ensuring compliance with safety standards.
  • Implemented best practices for package sorting, reducing errors in processing times.
  • Followed safety regulations to maintain a safe a safe work environment..
  • Assembled, sealed, and loaded packages into the correct trucks..
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Used hand-held scanners and physical logs to accurately track item movements.

Inventory Manager

1 Year 8 Months
Designed Theater Visions | 06.2020 - 02.2022
  • Implemented automated inventory tracking systems, enhancing accuracy and efficiency in reporting.
  • Managed inventory levels to ensure optimal stock availability and reduce excess.
  • Executed regular audits of inventory processes, identifying areas for improvement and cost reductions.
  • Developed and maintained relationships with suppliers to streamline ordering processes.
  • Created and updated regular inventory reports and records.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Coordinated with suppliers to guarantee timely delivery of inventory and materials.
  • Monitored inventory levels to confirm compliance with company policy.

Executive Assistant

2 Years 9 Months
Rick Johnson Auto and Tire | 09.2017 - 06.2020
  • Streamlined communication processes between departments, fostering collaboration and improving efficiency in information flow.
  • Developed and maintained comprehensive filing systems, ensuring quick retrieval of documents and data accuracy.
  • Assisted in preparing detailed reports and presentations, supporting strategic decision-making for senior management.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Answered high volume of phone calls and email inquiries.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Coordinated complex scheduling for executive leadership, optimizing time management and enhancing productivity.

Education

High School Diploma

Gulf Coast High School | Naples, FL

Skills

Operations management
Safety oversight
Task management
Performance monitoring
Task delegation
Process optimization
Staff supervision
Team Training
Operational leadership
Results-driven
Quality assurance
Human resources

Accomplishments

  • Supervised team of 70 staff members.

Timeline

Operations Supervisor

FedEx
05.2023 - CurrentRead More

Package Handler

FedEx
03.2022 - 05.2023Read More

Inventory Manager

Designed Theater Visions
06.2020 - 02.2022Read More

Executive Assistant

Rick Johnson Auto and Tire
09.2017 - 06.2020Read More

Gulf Coast High School

High School Diploma
Read More
Erin Dill