Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin Dominguez

Grove City,OH

Summary

I have had a successful career working with the public for over 24 years in a variety of fields such as Customer Service, Law, Education and Non-Profit.

Overview

17
17
years of professional experience

Work History

Client Services Coordinator

Banfield Pet Hospital
Grove City, OH
01.2023 - Current

Assisting clients with scheduling appointments, checking clients in and out of the clinic, answering clients questions in-person or via phone, handling clients complaints, settling patients in treatment area, assisting lab with obtaining necessary samples for testing and monitoring/managing paid services in clients' files.

Educational Aide

Southwestern City Schools
Grove City, OH
11.2021 - 12.2022
  • Assist the Intervention Specialist in creating a classroom environment that is conducive to learning, managing behavioral challenges facing each student and accomplishing goals set forth in each child's Individual Education Plan.

Court Investigator-Mediator

Sutter County Courts
Yuba City, CA
06.2007 - 08.2020
  • Ensure fair and equitable access to justice for a diverse community by communicating clearly and empathetically with litigants
  • Reduce the number of cases being heard by the court by conducting mediation sessions with litigants and writing detailed mediated agreements that resolve the pending issues before the court
  • Further cases along in the litigation process by collecting data for child custody, guardianship and conservatorship investigations
  • Provide a clear path to case resolution by reviewing, organizing and summarizing the data gathered during an investigation and writing a clear, concise report
  • Process, disseminate, monitor and submit required paperwork, on a monthly-basis, for approximately 250 existing probate cases.

Education

BA Social and Behavioral Sciences -

The Ohio State University
01.2000

Skills

Strong Communication

Ability to Multi-Task

Excellent Writing Skills

Maintain High Level of Professionalism

Detail-Oriented

Engage in problem-soling with Co-workers

Timeline

Client Services Coordinator

Banfield Pet Hospital
01.2023 - Current

Educational Aide

Southwestern City Schools
11.2021 - 12.2022

Court Investigator-Mediator

Sutter County Courts
06.2007 - 08.2020

BA Social and Behavioral Sciences -

The Ohio State University
Erin Dominguez