Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin Dorsey

Sherman,TX

Summary

Dynamic Wireless Sales Associate achieving consistent sales goals through personalized customer interactions and expert product knowledge. Proven ability in service upgrades and POS operations, enhancing customer satisfaction and driving sales growth.

Overview

3
3
years of professional experience

Work History

Wireless Sales Associate

Premium Retail Services Inc
06.2025 - Current
  • Assisted customers in selecting wireless plans and devices that meet individual needs.
  • Achieved consistent monthly sales goals with effective upselling of accessories, warranties, and additional services.
  • Demonstrated expert knowledge of wireless products, plans, and features to effectively address customer needs.
  • Activated both contract and pre-paid wireless phones for thousands of customers per month by inserting new SIM cards and batteries, restoring content and establishing new payment accounts.

Caregiver

Terri Miller
08.2023 - 05.2024
  • Provided emotional support and companionship, fostering a trusting relationship with clients.
  • Developed personalized care plans tailored to individual needs and preferences.
  • Coordinated transportation services for medical appointments or recreational outings, expanding access to necessary resources and social opportunities.
  • Assisted clients with mobility challenges, enabling them to maintain independence and participate in daily activities.

Education

Certified With Library of Congress - Braille

Wyndam
Gatesville, TX
06-2022

Certificate - Office Administration

Administrative Office Clerk
Central Texas College
09-2017

Skills

  • POS system operation
  • Mobile plan comparisons
  • Service upgrades
  • Mobile device sales
  • Account updating
  • Android and ios products
  • Wireless accessories sales
  • Prepaid mobile phone service
  • Customer service
  • Teamwork and collaboration
  • Goal oriented
  • Sales transactions

Timeline

Wireless Sales Associate

Premium Retail Services Inc
06.2025 - Current

Caregiver

Terri Miller
08.2023 - 05.2024

Certified With Library of Congress - Braille

Wyndam

Certificate - Office Administration

Administrative Office Clerk
Erin Dorsey
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