Kain Kammerer
Salem
Summary
Dynamic sales professional with proven expertise in customer relationship management and technical support, honed at Cellular Sales Verizon. Excelled in upselling and streamlining processes, enhancing customer satisfaction and retention. Skilled in teamwork and collaboration, adept at leveraging interpersonal skills to exceed sales goals and foster long-term client relationships.
Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
6
6
years of professional experience
Work History
Wireless Sales Associate
Cellular Sales Verizon
03.2022 - 01.2025
- Achieved consistent monthly sales goals with effective upselling of accessories, warranties, and additional services.
- Assisted customers in troubleshooting technical issues, fostering trust and building long-term relationships.
- Increased customer satisfaction by providing personalized product recommendations and comprehensive information on wireless plans and devices.
- Delivered exceptional customer service by quickly addressing concerns or inquiries, maintaining a high level of customer retention.
- Streamlined the activation process for new devices, ensuring a smooth experience for customers while increasing efficiency.
Car Sales Consultant
Power Auto Group
02.2019 - 02.2021
- Conducted comprehensive needs assessments for clients to recommend suitable vehicles based on preferences, budget, and requirements.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Answered telephone and email inquiries from potential customers.
- Boosted customer satisfaction by providing tailored solutions and excellent service during the car buying process.
- Utilized CRM software effectively to track customer interactions, manage leads, and ensure timely follow-up on inquiries.
Education
High School Diploma -
Sprague
Salem, OR05-2015
Skills
- Teamwork and collaboration
- Customer service
- Goal oriented
- Customer interaction
- Customer relationship management
- Interpersonal and written communication
- POS system operation
- Technical support
Timeline
Wireless Sales Associate
Cellular Sales Verizon
03.2022 - 01.2025
Car Sales Consultant
Power Auto Group
02.2019 - 02.2021
High School Diploma -
Sprague
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