Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Erin Dye

Hilliard,OH

Summary

Proven leader with a track record of enhancing team performance at JPMorgan Chase through effective problem-solving and exceptional people management. Skilled in coaching and mentoring, I've spearheaded quality improvements, ensuring SOP adherence and service level excellence. My approach combines rigorous attention to detail with outstanding communication, driving a 30% increase in team efficiency.

Overview

26
years of professional experience

Work History

JPMorgan Chase

Team Leader
09.1999 - Current

Job overview

Education

Marion-Franklin High School
Columbus, OH

High School Diploma
06.1995

University Overview

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • Team Supervision
  • People Management
  • Staff Training
  • Work Planning and Prioritization
  • Coaching and Mentoring
  • Documentation And Reporting
  • Goal Setting
  • Overseeing Daily Activities
  • Quality Improvement
  • Daily workflow improvement
  • Staff education and training
  • Issue Resolution
  • Evaluating Employee Work
  • SOP Adherence
  • Service Level Agreements
  • Time Management
  • Multitasking
  • Organizational Skills
  • Active Listening
  • Process Improvement
  • Decision-Making
  • Excellent Communication
  • Written Communication
  • Audit reporting
  • Task Prioritization
  • Reliability
  • Self Motivation
  • Professionalism

Timeline

Team Leader
JPMorgan Chase
09.1999 - Current
Marion-Franklin High School
High School Diploma
Erin Dye