Erin Egger
El Paso
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Owner/Operator
Comfy Dog Mobile Grooming
El Paso, TX
01.2024 - Current
- Managed scheduling and appointment bookings for mobile grooming services, ensuring optimal client satisfaction.
- Oversaw grooming operations, maintaining high standards of pet care and hygiene.
- Established strong relationships with clients, leading to increased repeat business and referrals.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Professional Pet Stylist
Petsmart
El Paso, TX
01.2008 - 12.2023
- Provided high-quality grooming services to enhance pet appearance and health.
- Developed strong relationships with pet owners through effective communication and personalized care.
- Trained junior stylists in grooming techniques and best practices to ensure service quality.
- Implemented efficient grooming processes that improved workflow and reduced service times.
- Maintained cleanliness and organization of grooming area, adhering to safety standards.
- Assessed individual pet needs to recommend appropriate grooming styles and products.
- Streamlined appointment scheduling for increased efficiency and improved client experience.
- Managed difficult or anxious animals with patience, compassion, and appropriate handling techniques to ensure their comfort during the grooming process.
Education
No Degree - Professional Dog Grooming
Petsmart Training Academey
Tucson, AZ05-2008
Skills
- Operations management
- Business planning
- Operations oversight
- Inventory management
- Client relationship management
- Safe driving
- Strong work ethic
- Customer service
Timeline
Owner/Operator
Comfy Dog Mobile Grooming
01.2024 - Current
Professional Pet Stylist
Petsmart
01.2008 - 12.2023
No Degree - Professional Dog Grooming
Petsmart Training Academey