Erin Eisenbath
Godfrey,IL
Summary
Compassionate Graduate Student in Clinical Mental Health Counseling with expertise in counseling techniques, multicultural competence, and trauma-informed care. Over 20 years of experience in customer-facing and training roles, excelling in rapport-building and conflict management with diverse populations. Pursuing a practicum placement to enhance clinical skills and deliver ethical, client-centered care.
Overview
11
11
years of professional experience
Work History
Food Auditor
QuikTrip Corporation
St Louis, Missouri
12.2018 - Current
- Conducted detailed audits of food preparation, sanitation, and safety practices across multiple store locations.
- Prepared detailed reports on compliance and operational observations to inform management decisions.
- Communicated feedback constructively and collaborate with store staff in taking corrective action.
- Engaged with customers during audits to enhance relationships and gather feedback for store improvement.
- Applied strong observational skills and attention to detail when identifying procedural concerns.
- Coordinated scheduling and travel between locations, ensuring accountability and professionalism throughout audits.
Photographer
Self Employed Services
St. Louis, MO
11.2015 - Current
- Established rapport with individuals and families, fostering a comfortable and supportive environment during photo sessions.
- Practiced active listening to accurately capture client preferences and expectations.
- Worked with clients during emotionally meaningful life events while maintaining professionalism and sensitivity.
- Managed scheduling, communication, and client relationships independently, ensuring seamless client experiences.
Clerk Trainer
QuikTrip Corporation
St. Louis, MO
04.2015 - 12.2018
- Trained and mentored new employees on customer service, safety procedures, and workplace expectations.
- Provided supportive coaching and feedback to employees during skill development.
- Modeled effective communication and professionalism in customer interactions.
- Assisted staff in managing challenging customer situations using calm communication and problem-solving.
Education
Bachelor of Arts - Visual Communications
Truman State University
Kirksville, MO05-2011
Master of Science - Clinical Mental Health Counseling
Merrimack College
North Andover, MA04-2026
Skills
- Client rapport
- Active listening and reflective responding
- Professional communication
- Crisis management
- Ethical decision-making and confidentiality practices
- Detail orientation
Affiliations
Madison County Election Judge 2020-Present
Timeline
Food Auditor
QuikTrip Corporation
12.2018 - Current
Photographer
Self Employed Services
11.2015 - Current
Clerk Trainer
QuikTrip Corporation
04.2015 - 12.2018
Bachelor of Arts - Visual Communications
Truman State University
Master of Science - Clinical Mental Health Counseling
Merrimack College