Summary
Overview
Work History
Education
Skills
References
Timeline
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Erin Firth

Las Vegas,NM

Summary

Outgoing and results-driven sales associate with expertise in customer service and cash handling at GameStop. Adept at upselling and merchandise display. Always striving for customer satisfaction. Skilled in opening and closing procedures, with a flexible schedule to meet business needs. Committed to providing exceptional and reliable service.

Overview

3
3
years of professional experience

Work History

Key Holder Sales Associate

GameStop
Las Vegas, NV
09.2022 - 11.2024
  • Provided customer service by assisting customers in a friendly manner and responding to inquiries promptly.
  • Researched out-of-stock items to find additional inventory in other store locations.
  • Used register and point of sale system to complete transactions.
  • Opened and closed store including counting the register and making the nightly drop

Intern Weldwe

Clark County Automotive
Las Vegas, NV
05.2022 - 09.2022
  • Developed artistic pieces from metal materials.
  • Partnered with head welder in the repair and maintenance of Count equipment
  • Determined criteria or specifications for all welding repairs.
  • Finished projects on time.
  • Conducted regular inspections of welding equipment and systems.
  • Documented all phases of the repairs project, from concept through completion.
  • Calibrated scientific or technical equipment.

Sales Associate

Petco
Las Vegas, NV
08.2021 - 04.2022
  • Greeted customers to determine wants or needs.
  • I cleaned and cared for the animals in the store.
  • Worked the cash registers by checking out customers, counting money, and getting customers to sign up for the rewards program.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Handled returns and exchanges according to company policies.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered customer inquiries regarding product features, pricing, and availability.

Education

High School Diploma -

Spring Valley High School
Las Vegas, NV
05-2021

Skills

  • Opening and closing of the store
  • Drawer counting
  • Alarm systems
  • Cash handling accuracy
  • Customer service
  • Upselling
  • Verbal and written communication
  • Exceptional customer service
  • Flexible schedule
  • Cleaning techniques
  • Merchandise display
  • Product sales

References

References available upon request.

Timeline

Key Holder Sales Associate

GameStop
09.2022 - 11.2024

Intern Weldwe

Clark County Automotive
05.2022 - 09.2022

Sales Associate

Petco
08.2021 - 04.2022

High School Diploma -

Spring Valley High School

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Erin Firth