Summary
Overview
Work History
Education
Skills
Timeline
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Erin Fisher

Lake Stevens,WA

Summary

Collaborative team member with a dedication to partnering with coworkers to help promote an engaged, empowering, and supportive work environment. Skilled in working under pressure and multitasking. Diligent in organization and time management. Dedicated to excellent client relationship building.

Overview

17
17
years of professional experience

Work History

Media & Foreign Rights Manager

Meghan March LLC
03.2019 - 11.2023
  • Facilitate incoming PR/media requests and coordinated terms for events, podcasts, and speaking engagements.
  • Work with foreign publishers to come to terms with foreign rights deals.
  • Maintain foreign legal contracts and fill in terms.
  • Created invoices for advances and royalties.
  • Manage bloggers and blog book tours. Create forms, graphics, collateral, and calendars for bloggers.
  • Draft weekly newsletters, created newsletter graphics, managed subscribers, and created embedded forms, landing pages, and automation.
  • Managed social media posts and business collaborations.
  • Managed advanced reader manuscript files and file distribution.
  • Create/update book pages on various platforms.
  • Track monthly analytics on various platforms.
  • Beta read manuscripts as well as beta listen to audiobook files.
  • Google and DocuSign document management.
  • Create orders/products in Shopify.

Medical Secretary

Harada Physical Therapy & Rehab
06.2006 - 10.2011
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing calendars for multiple physical therapists.
  • Streamlined office communications by promptly answering phone calls, routing messages, and providing accurate information to patients and fellow practitioners.
  • Increased office efficiency with thorough management of medical records, ensuring accuracy and accessibility for all staff members.
  • Boosted patient retention by providing exceptional customer service and building rapport with each individual.
  • Handled accounts receivable and payable.
  • CPT for coding medical services to streamline reporting, and increase efficiency to accurately bill insurance.
  • Created/maintained patient intake and discharge forms.
  • Increased efficiency by providing exceptional service to insurance companies, physicians, and office staff.
  • Improved billing processes by diligently verifying insurance coverage, submitting claims, and following up on unpaid balances.
  • Diagnosis coding.
  • Supported physical therapists in delivering optimal care by accurately transcribing medical orders and maintaining up-to-date documentation.
  • Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
  • Ensured compliance with HIPAA regulations through proper handling of sensitive patient information within the office setting to maintain patient trust.
  • Contributed to the reduction of no-shows by sending appointment reminders via phone or email as per patient preferences.
  • Proactively ordered supplies and maintained inventory levels to avoid shortages that could disrupt daily operations or patient care services.
  • Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Managed office bookkeeping with insurance billing and patient payments.

Education

High School Diploma -

Coupeville High School
Coupeville, WA
06.2001

Skills

  • Performance Management
  • Marketing
  • Operations Management
  • Financial Management
  • Contract Management
  • Business Administration
  • Project Management
  • Teamwork and Collaboration

Timeline

Media & Foreign Rights Manager

Meghan March LLC
03.2019 - 11.2023

Medical Secretary

Harada Physical Therapy & Rehab
06.2006 - 10.2011

High School Diploma -

Coupeville High School

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Erin Fisher