Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Erin Fry

Arlington,TX

Summary

Medical reception professional well-versed in office management and patient interaction. Adept at coordinating appointments, greeting patients, and ensuring smooth office operations. Known for fostering team collaboration and consistently adapting to dynamic healthcare environments. Skilled in multitasking, communication, and organizational tasks.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Front Office Receptionist- Remote

Carenet Health
05.2024 - 06.2025
  • Managed patient check-in and check-out process, ensuring accurate collection of demographic and insurance information
  • Scheduled appointments for patients, optimizing the utilization of healthcare providers' time
  • Responded to phone calls and emails from patients, addressing inquiries and providing necessary information
  • Maintained electronic medical records (EMR) system, updating patient information and documenting interactions accurately
  • Verified insurance coverage for patients prior to their appointments, minimizing billing errors
  • Coordinated with medical staff to ensure timely delivery of test results to patients
  • Ensured compliance with HIPAA regulations when handling patient data and maintaining confidentiality at all times

Patient Care Coordinator

McKesson (PCP)
01.2023 - 05.2024
  • Managing and coordinating patient care, including scheduling appointments, communicating with patients and their families, and advocating for their needs, while also maintaining accurate records and ensuring smooth operations within the healthcare setting.
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.

IT Technician- Remote

GXO Verizon-Tech Support
01.2021 - 01.2023
  • Troubleshooting and repairing end-user equipment, including computers, phones, and network devices, as well as providing technical support and training to other employees
  • Diagnosed hardware and software issues to ensure optimal system performance.
  • Provided technical support for end-users, resolving inquiries efficiently.

Education

College in Healthcare Administration - Certified Medical Administrative Assistant

CCI Training Center
Arlington, TX
05.2025

High School Diploma -

Tensas High School
Saint Joseph, LA
05.2012

Skills

  • Office administration
  • HIPAA compliance
  • Insurance verification
  • Patient scheduling
  • Medical billing
  • Patient relations
  • Payment collection
  • Front desk operations
  • Telephone etiquette
  • EMR/EHR management

Accomplishments

Certified Medical Administrative Assistant- June 2025 - June 2027

BLS Certification- July 2025 - July 2027

Certification

  • CPR/ AED July 2025 to July 2027 CPR/ AED Certification
  • CMAA Certification June 2025 to June 2027

Timeline

Medical Front Office Receptionist- Remote

Carenet Health
05.2024 - 06.2025

Patient Care Coordinator

McKesson (PCP)
01.2023 - 05.2024

IT Technician- Remote

GXO Verizon-Tech Support
01.2021 - 01.2023

College in Healthcare Administration - Certified Medical Administrative Assistant

CCI Training Center

High School Diploma -

Tensas High School

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