Erin Gajewski
Pine River,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
2004
2004
years of post-secondary education
Work History
Owner/Operator
R&R Cleaning Services
Pine River, MN
05.2016 - 12.2024
- Managed daily operations and scheduling for cleaning staff.
- Oversaw inventory of cleaning supplies and equipment.
- Trained new employees on cleaning procedures and safety protocols.
- Invoicing/estimating using Quickbooks.
- Oversaw daily operations.
- Developed client relationships to ensure satisfaction and repeat business.
- Implemented efficient workflow processes to enhance service delivery.
- Resolved client concerns and addressed service-related issues promptly.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Cosmetologist
Fantastic Sams
Brainerd, Minnesota
10.2012 - 05.2016
- Provided hair cutting, coloring, and styling services to diverse clientele.
- Consulted with clients to determine their desired hair treatments and styles.
- Maintained cleanliness and organization of styling stations and equipment.
- Educated clients on proper hair care techniques and product use.
- Collaborated with team members to ensure efficient salon operations daily.
- Managed appointment scheduling using salon software for optimal workflow.
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
- Developed a loyal client base through excellent customer service.
- Managed appointments through scheduling software program.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
- Maintained cleanliness of salon equipment and tools.
- Assisted customers in selecting appropriate retail products for their needs.
Education
Cosmetology - Cosmetology
Hastings Beauty School
Hastings , Mn 11.2002 - 04.2004
Cannon Falls High School
Cannon Falls, MNSkills
- Inventory management
- Client relationship management
- Staff training
- Invoicing and estimating
- Scheduling
Timeline
Owner/Operator
R&R Cleaning Services
05.2016 - 12.2024
Cosmetologist
Fantastic Sams
10.2012 - 05.2016
Cosmetology - Cosmetology
Hastings Beauty School
11.2002 - 04.2004
Cannon Falls High School
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