ERIN GARLIN
ADAIRSVILLE,GA
Summary
Competent Phlebotomy Technician with 4 years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens. Care-focused Phlebotomist bringing 4-year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need. Dependable employee effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Reliable employee seeking position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Certified Phlebotomist
ADVENT HEALTH REDMOND
ROME, GA
10.2018 - Current
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Organized daily work based on collection priority.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reviewed patient records for accuracy and completeness.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
- Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.
Front Office Manager
Floyd Medical Center, FMC
ADAIRSVILLE, GA
04.2017 - 01.2018
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Coached employees through day-to-day work and complex problems.
- Prepared reports to assist business leaders with key decision making and strategic operational planning.
- Standardized office structures and processes to promote collaboration and increased performance.
- Utilized client and staff feedback to maintain customer partnerships and increase revenue.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities
- Standardized office structures and processes to promote collaboration and increased performance
FRONT OFFCIE ASSISTANT MANAGER
WOMENS HEALTH OF BLAIRSVILLE
BLAIRSVILLE, GA
12.2014 - 03.2017
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Monitored security and handled incidents calmly.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Scheduled and confirmed appointments and meetings for senior management team.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA2010
Associate of Arts - PHLEBOTOMY/CNA
CNA NURSING SCHOOL oF CALHOUN
CALHOUN06.2018
Skills
- Butterfly Venipuncture
- Staff Phlebotomy Training
- Blood Culturing
- Patient Confidentiality
- Specimen Collection
- Data Recording
- Phlebotomy Functions
- Stress Management
- EMR Systems
Timeline
Certified Phlebotomist
ADVENT HEALTH REDMOND
10.2018 - Current
Front Office Manager
Floyd Medical Center, FMC
04.2017 - 01.2018
FRONT OFFCIE ASSISTANT MANAGER
WOMENS HEALTH OF BLAIRSVILLE
12.2014 - 03.2017
High School Diploma -
Penn Foster Career School
Associate of Arts - PHLEBOTOMY/CNA
CNA NURSING SCHOOL oF CALHOUN
Refrences
Traci Ray-706-346-0761
Mitzi Rowell-706-528-2349
Katie Roberson-706-802-8952
Dr. Max Goebal-949-310-6308
Refrences
Traci Ray-706-346-0761
Mitzi Rowell-706-528-2349
Katie Roberson-706-802-8952
Dr. Max Goebal-949-310-6308
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