Erin Giddings

Managed 120+ new construction projects, launching over 25,000 homes with new AT&T Fiber service. Developed and implemented a Units Impacted Reporting System, streamlining data flow from field inspections to leadership for improved decision-making. Awarded the AT&T Connection Award for peer mentorship and program development in Q1/Q2 2024.

Managed marketing contracts and relationships across 200 MDU properties. Led the 2023 ACC Leadership Council Team for Efficiencies & Effectiveness. Created a Fiber Launch Guide to ensure timely execution of AT&T Fiber marketing strategies across multiple states.

Directed a team of sales managers and administrators for the AT&T Connected Communities Division. Fostered a high-performance culture that led to increased sales month-over-month. Increased event activity to expand customer base and improve property relationships.

Managed MDU property relationships across North Texas, hosting events to engage residents with AT&T services. Surpassed sales goals by at least 10% in each of the first three quarters. Initiated Digital Property Visits during the pandemic to maintain strong relationships and referrals.

Oversaw all aspects of business operations, including sales, marketing, and compliance, for a company with 11 staff members. Implemented new policies that increased efficiency by 30% and exceeded revenue goals by 17%. Successfully opened the company's first brick-and-mortar location, expanding its market presence.