Erin Harris
Fowlerville
Summary
Dedicated Customer Service Professional with strong analytical and communication skills. Proven ability to manage multiple priorities and adapt quickly in dynamic environments. Committed to leveraging interpersonal skills and problem-solving expertise to enhance team success. Eager to embrace new challenges and contribute to continuous professional growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Finanacial Relationship Banker
Huntington National Bank
02.2024 - Current
- Enhanced customer satisfaction by promptly resolving inquiries and transactions.
- Educated clients on financial services, effectively addressing their banking needs.
- Maintained accurate documentation, supporting seamless branch operations and compliance.
- Fostered exceptional service through collaboration with team members.
- Utilized banking software for efficient account management and reporting.
- Strengthened customer relationships by recommending tailored financial solutions.
Personal Banker
PNC Bank
12.2021 - 02.2024
- Ensured compliance with banking regulations during account openings and closings.
- Enhanced customer satisfaction by effectively explaining products and services.
- Verified loan documentation, assessing eligibility for timely application processing.
- Increased user engagement by educating customers on digital banking tools.
- Resolved account issues swiftly, enhancing client retention through proactive follow-ups.
- Collaborated with team to meet monthly sales targets and improve performance.
Education
High School Diploma -
Fowlerville High School
Fowlerville, MI06-2004
Skills
- Relationship building and management
- Customer Service-oriented
- Financial services
- Multitasking
- Conflict resolution
- Policy development and implementation
- Time management abilities
- Effective communication
- Teamwork and collaboration
Certification
Registered Notary Public
Registered with NMLS (Nationwide Multistate Licensing System)
Timeline
Finanacial Relationship Banker
Huntington National Bank
02.2024 - Current
Personal Banker
PNC Bank
12.2021 - 02.2024
High School Diploma -
Fowlerville High School