Erin Hilliard
Billings,MT
Overview
8
8
years of professional experience
Work History
Legal Intake Specialist
Reciprocity Industries, LLC
Billings, MT
07.2025 - Current
- Provide the first point of contact for potential clients on behalf of several law firms.
- Manage communications, gathering essential case information, and determining if the case fits the firms expertise.
- Document and standardize client and case information, often using CRM and practice management software, ensuring clean records and consistent data.
Bartender
Bucks Bar
Billings, MT
01.2022 - Current
- Serve high customer volumes during special events, nights, and weekends.
- Maintain a clean and organized workspace, ensuring compliance with health and safety regulations.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Bartender
KCs Palace
Laurel
07.2018 - 01.2022
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Timeline
Legal Intake Specialist
Reciprocity Industries, LLC
07.2025 - Current
Bartender
Bucks Bar
01.2022 - Current
Bartender
KCs Palace
07.2018 - 01.2022