Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Erin Hopkins

Zion,IL

Summary

Dynamic and adaptable professional recognized as a 2024 TEAM SIX SUPERSTAR at Six Flags Great Adventure. Expertise in customer service and point-of-sale systems, demonstrating a strong ability to thrive in collaborative environments. Proven track record of enhancing operational efficiency and elevating customer satisfaction levels.

Overview

9
9
years of professional experience

Work History

Team Member

Six Flags Great Adventure
Gurnee, IL
04.2019 - 11.2024

6 Seasons

2024 TEAM SIX SUPERSTAR

  • Maintained a clean and organized work area throughout shift.
  • Identified needs of customers promptly and efficiently.
  • Upheld high standards of productivity and quality in operations.
  • Operated registers to process payments from customers.
  • Monitored expiration dates on food items for freshness assurance.

Orientation Leader

University of Wisconsin - Parkside
Kenosha, WI
03.2016 - 04.2017
  • Served as a resource for new students seeking assistance in navigating university systems or services.
  • Conducted tours of the campus for incoming freshmen and transfer students.
  • Delivered guided tours, presenting scripted information and answering questions.

Education

Bachelor of Arts - Graphic Design

University of Wisconsin - Parkside
Kenosha
05-2017

Skills

  • Point-of-sale system
  • Technical support
  • Positive attitude
  • Adaptability and flexibility
  • Collaboration and teamwork
  • Willingness to learn
  • Problem-solving
  • Customer service

Accomplishments

  • 2024 Team Six Superstar, Six Flags Great America
  • 2017 Distinguished Student Leader Award

Timeline

Team Member

Six Flags Great Adventure
04.2019 - 11.2024

Orientation Leader

University of Wisconsin - Parkside
03.2016 - 04.2017

Bachelor of Arts - Graphic Design

University of Wisconsin - Parkside
Erin Hopkins