Erin Hungerford
Ellisville,MO
Summary
Accomplished leader with a proven track record at Target, adept in driving sales metrics and team development. Excelled in customer service and de-escalation, enhancing store operations. Skilled in coaching, with a flair for performance monitoring and computer literacy. Successfully transformed team members into managerial roles, demonstrating exceptional leadership and communication abilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Target Team Lead
Target
12.2020 - Current
- Running all aspects of the store efficiently
- Strong emphasis on driving metrics, including sales, floor replenishment and fulfillment
- Experienced in driving results from training team members through coaching and consistency
- Passion to develop self and others: developed 3 team leads from team members into managers
- Strong documenter and worked to develop other team leads on documentation
- A district Trainer
- Strong customer Service skills and experience with de escalation
- Attention to detail by maintaining a clean and well zoned store
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Collaborated with other departments to develop effective solutions that meet customer needs.
- Maintained accurate records of employee attendance and task completion times.
Assistant Kitchen Manager
Circle 7 Ranch
Ballwin, MO
06.2016 - 02.2020
- Ensured compliance with all health and safety regulations in the kitchen area.
- Monitored food cost percentages and labor costs to ensure budgetary goals were met.
- Performed regular audits of supplies used in preparation of meals to ensure freshness.
- Worked closely with management team to develop marketing plans that drove sales growth.
Head Cook
The Wolf Cafe
Ballwin, MO
10.2013 - 11.2018
- Worked closely with restaurant managers to ensure smooth operations in the kitchen.
- Provided guidance and support to cooks during busy periods or when unexpected issues arise.
- Served as lead cook, guiding and assisting training of less experienced cooks.
Education
General Education -
Parkway West High School
Ballwin, MO06.2010
Some College (No Degree) - Business
St. Charles Community College
Saint Charles, MOSkills
- Leadership
- Communication skills
- Customer service
- Time management
- Team member development
- Computer literacy
- Restaurant experience
- Performance monitoring
- Coaching and Mentoring
Certification
- CPR certified
- Food Safety Manager Certified
- Powered equipment certified
Languages
Spanish
Limited
Timeline
Target Team Lead
Target
12.2020 - Current
Assistant Kitchen Manager
Circle 7 Ranch
06.2016 - 02.2020
Head Cook
The Wolf Cafe
10.2013 - 11.2018
General Education -
Parkway West High School
Some College (No Degree) - Business
St. Charles Community College
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