Kevin Collins
Oakland
Summary
Results-driven individual focused on delivering exceptional support for customer needs. Through my roles during previous employment, I have learned how to manage concerns and resolve conflicts to maximize customer satisfaction successfully.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Target Team Lead
Target
07.2024 - 12.2024
- Small team management - delegation of job responsibilities to 3 or more team members
- Organization and policy adherence
- Constant team communication
- Experienced in aiding customers and resolving complaints/ issues
Porter/Car Lot Supervisor
Ramsey Subaru
05.2023 - 09.2023
- Drove, labeled and managed incoming and outgoing vehicles
- Customer drop-offs, pickups/ title changes, etc
- Communicated with coworkers and managers about completed duties
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms
- Cleaned and organized building areas as required
- Responsible for opening/ closing lot gates at open and close times
Warehouse Associate
FedEx:Ground
08.2022 - 04.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise
- Loaded 700+, 150+ lbs packages a day on average, 6 days a week
- Provided constant communication to keep operations moving swiftly
- Worked effectively in fast-paced environments
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
- Worked safely around moving machinery
Cashier
Wendys
09.2021 - 12.2021
- Serviced customers by providing in-store and drive-through order-taking and operating cash register
- Developed solid customer-handling skills and temperament
- Worked in multiple store positions while with the company
- General custodial responsibilities
Education
Associate of Science -
Bergen Community College
Paramus, NJ05.2025
High School Diploma - undefined
Indian Hills High School
Oakland, NJ06.2022
Skills
- Interpersonal Skills
- Customer Service
- Strong Work Ethic
- Problem-Solving
- Inventory/General Maintenance
- Safety awareness
Certification
- Adult CPR, AED, & Airway Management, 10/13/23, AdventureMED LLC, Salt Lake City, Salt Lake City, UT
- Wilderness First Responder, 10/13/23, AdventureMED LLC, Salt Lake City, Salt Lake City, UT
Accomplishments
- Played AAA hockey with the Connecticut Junior Rangers (CJR) & Westchester Sting AA
- Have completed 3 separate backpacking excursions totaling approx 8 months
Service Work
- City Kids Ranch, Hoback, Hoback, WY, Property upkeep
- Bridger - Teton National Forest (BTNF), Trail maintenance, 06/01/22
Timeline
Target Team Lead
Target
07.2024 - 12.2024
Porter/Car Lot Supervisor
Ramsey Subaru
05.2023 - 09.2023
Warehouse Associate
FedEx:Ground
08.2022 - 04.2023
Cashier
Wendys
09.2021 - 12.2021
High School Diploma - undefined
Indian Hills High School
Associate of Science -
Bergen Community College
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