Erin Jackson
Dewey-Humboldt,AZ
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Food Service Worker
Veterans Administration Hospital
Prescott, AZ
12.2023 - Current
- Boosted employee morale and productivity by fostering a positive work atmosphere and recognizing individual accomplishments.
- Led cross-functional teams towards achieving performance goals during peak meal times while maintaining excellent service standards for all patrons.
- Reduced food waste by implementing portion control measures, accurately tracking inventory levels, and adjusting orders accordingly.
- Increased overall kitchen efficiency by regularly maintaining equipment, streamlining processes, and delegating tasks effectively.
- Ensured strict adherence to allergen protocols by monitoring food preparation areas and educating staff on proper handling techniques for dietary restrictions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Set up and broke down food service lines quickly to maintain service flow.
- Developed and maintained positive relationships with veterans to enhance service.
- Learned other teammates' work tasks to train as backup.
- Maintained composure and work quality while under stress.
- Lifted and carried heavy materials.
- Monitored food temperature, discarding items not stored correctly.
- Pushed, pulled and transported large loads and objects.
Shift Leader
Taco Bell
Prescott Valley
07.2019 - Current
- Professional, customer-centric mindset for work in food preparation and as a cashier
- Serving as a production team member for a fast paced, high volume business
- Upon my promotion to shift lead I've overseen opening shifts and closing shifts
- Taking inventory and keeping safe counts.
Fresch team member
Maverik Adventure Stop
Dewey
07.2018 - 06.2019
- Prepare food, prep food, rotate product and take accurate temps of product.
Shift Leader
Desert de Oro Foods
Chino Valley
05.2017 - 06.2018
- Oversee the day shift for Taco Bell / KFC combined restaurant; opening office, counting safe, and performing health and safety checks on equipment and product
- Direct team members in food production while maintaining high customer service standards
- Responsible for inventory count and work distribution.
Education
Medical Assisting -
San Joaquin Valley College
Hanford, CA04.2011
Skills
- Customer Service
- Cashier
- Inventory Management
- Teamwork
- Team Leader
- Shift Management
- Food Production
- Food Preparation
- Food Service
- POS
- Food Safety
- Behavioral health
- Food Handling
- Sanitation Procedures
- Food presentation
- Food Safety Compliance
- Nutrition knowledge
- Portion Control
- Allergy awareness
- Positive Attitude
- Strong Work Ethic
- Team Oriented
- Quick Learner
- Problem-Solving
- Multitasking
- Working Quickly
- Cleaning and sanitation
- Working with Diverse People
- Food safety knowledge
Certification
- Food Handler, 07/20, 07/22
- ServSafe, 10/20, 10/25
Additionalinformation
Excelling in public relations with great customer service to ensure patron satisfaction. Hard working self-starter and exceptional problem-solver. Honest, trustworthy, and dependable., Authorized to work in the US for any employer
Timeline
Lead Food Service Worker
Veterans Administration Hospital
12.2023 - Current
Shift Leader
Taco Bell
07.2019 - Current
Fresch team member
Maverik Adventure Stop
07.2018 - 06.2019
Shift Leader
Desert de Oro Foods
05.2017 - 06.2018
Medical Assisting -
San Joaquin Valley College