Dynamic sales associate with proven expertise in customer relationship management and problem resolution. Committed to enhancing customer satisfaction through tailored product recommendations and collaborative teamwork.
Overview
7
7
years of professional experience
Work History
Sales Associate
BJU Press
Greenville, SC
05.2024 - Current
Assisted customers with product inquiries about homeschool materials, and provided tailored recommendations.
Answered incoming telephone calls to provide store, products and services information.
Used system processes to keep track of inventory, such as D365.
Provided accurate information about products, prices and services.
Restocked shelves as needed to ensure sufficient inventory levels.
Built and maintained relationships with peers and upper management to drive team success.
Handled customer returns and exchanges with professionalism and care.
Supported inventory management by stocking shelves and organizing backroom areas.
Student Recruiter
Bob Jones University
Greenville, SC
02.2022 - 05.2022
Facilitated follow-up communications with prospects after events or visits.
Responded promptly to inquiries from potential students via email or phone.
Communicated via email and phone calls with prospective students.
Bakery Clerk
Ingles Supermarket
Elizabethton, Tennessee
08.2019 - 08.2020
I answered phone calls regarding bakery products and ensured customer satisfaction.
Provided excellent customer service to enhance shopping experiences in the bakery section.
Assisted customers with product selection and inquiries about bakery items.
Provided excellent customer service to foster satisfaction and loyalty.
Took custom cake and bakery orders, ensuring all details were accurately recorded.