Summary
Overview
Work History
Education
Skills
Timeline
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Erin Jarrett

Greenville,SC

Summary

Dynamic sales associate with proven expertise in customer relationship management and problem resolution. Committed to enhancing customer satisfaction through tailored product recommendations and collaborative teamwork.

Overview

7
7
years of professional experience

Work History

Sales Associate

BJU Press
Greenville, SC
05.2024 - Current
  • Assisted customers with product inquiries about homeschool materials, and provided tailored recommendations.
  • Answered incoming telephone calls to provide store, products and services information.
  • Used system processes to keep track of inventory, such as D365.
  • Provided accurate information about products, prices and services.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Handled customer returns and exchanges with professionalism and care.
  • Supported inventory management by stocking shelves and organizing backroom areas.

Student Recruiter

Bob Jones University
Greenville, SC
02.2022 - 05.2022
  • Facilitated follow-up communications with prospects after events or visits.
  • Responded promptly to inquiries from potential students via email or phone.
  • Communicated via email and phone calls with prospective students.

Bakery Clerk

Ingles Supermarket
Elizabethton, Tennessee
08.2019 - 08.2020
  • I answered phone calls regarding bakery products and ensured customer satisfaction.
  • Provided excellent customer service to enhance shopping experiences in the bakery section.
  • Assisted customers with product selection and inquiries about bakery items.
  • Provided excellent customer service to foster satisfaction and loyalty.
  • Took custom cake and bakery orders, ensuring all details were accurately recorded.

Education

Bachelor of Science - Biblical Counseling

Bob Jones University
Greenville, SC
05-2022

Skills

  • Product knowledge
  • Customer relationship management
  • Telephone etiquette
  • Call handling
  • Customer support
  • Problem resolution
  • Team collaboration
  • Email management
  • High-energy attitude

Timeline

Sales Associate

BJU Press
05.2024 - Current

Student Recruiter

Bob Jones University
02.2022 - 05.2022

Bakery Clerk

Ingles Supermarket
08.2019 - 08.2020

Bachelor of Science - Biblical Counseling

Bob Jones University
Erin Jarrett