Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

ERIN KEITH

6398 Bentley Ct. Reno,NV

Summary

Seeking to work in a fast-paced, organized and positive warehouse environment. With the ability to frequently lift, push, and slide packages that can weight up to 75lbs. Possessing great attention to detail , along with impeccable time management .

Work History

Delivery Driver

Walmart
12 2020 - Current
  • Complied with local traffic laws while transporting goods in an efficient manner
  • Utilized problem-solving techniques when unexpected issues arose during deliveries or pickups
  • Responded quickly to customer inquiries regarding order status or changes requested after pickup was made
  • Assembled orders correctly according to customer specifications,including packing materials and labels
  • Developed effective customer service skills while interacting with clients during deliveries
  • Resolved customer complaints professionally and efficientlywhenever necessary
  • Displayed exceptional communication skills with customers and customer service.
  • Troubleshot minor problems and reported larger technical issues
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
  • Responded quickly to meet customer needs and resolve problems


Medical Support Assistant

Veterans Affairs, MSA
03 2020 - 08 2020
  • Organized patient records to research records, extract medical information and review records for completeness and accuracy.
  • Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.
  • Provided exceptional customer service to patients from diverse backgrounds, fostering an inclusive environment that promoted trust and respect.
  • Assisted in the reduction of appointment wait times by coordinating schedules and optimizing available resources.
  • Enhanced office workflow for medical staff by maintaining accurate records and timely data entry.
  • Streamlined patient check-in process with effective communication and organization skills.
  • Improved patient satisfaction by efficiently scheduling appointments and managing phone lines.

Delivery Driver

GrubHub
08 2020 - 12 2020
  • Completed rush deliveries on tight time tables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Verified accuracy of all deliveries against order forms.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Warehouse Lead- Recruiter

Integrity Staffing Solutions Inc.
11 2019 - 02 2020
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Maintained top performance standards while working in hot warehouse environment.
  • Trained employees on equipment operation and safety protocols.
  • Followed verbal and written instructions to properly move and ship products.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Assisted in the recruitment and onboarding of new warehouse employees, ensuring they were well-equipped with the necessary skills and knowledge to perform their roles effectively.
  • Acted as liaison between company departments and warehouse teams.
  • Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.

Production Worker

Tesla
01 2018 - 09 2018
  • Organized work to meet demanding production goals.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Resolved issues quickly to maintain productivity goals.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Assembled and tested various products to meet production requirements and quality control standards.
  • Streamlined communication between shifts regarding any outstanding tasks or concerns that needed attention which led to improved inter-shift collaboration.

Medical Administrative Assistant

Nevada Air National Guard
01 2011 - 08 2015
  • Supported office staff and operational requirements with administrative tasks.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Developed strong rapport with patients through active listening and empathetic communication, fostering trust and encouraging ongoing engagement with healthcare services.
  • Managed incoming phone calls efficiently, directing callers to appropriate personnel while providing courteous service at all times.
  • Facilitated seamless communication between patients and healthcare providers through diligent message relay and prompt follow-up actions as needed.
  • Assisted in the training of new administrative staff members, sharing expertise and best practices to support their professional development.
  • Streamlined front desk operations through the implementation of an effective filing system for patient documentation.

Education

Medical Assistant - Medical Assisting

Career College of Northern Nevada
06.2005

Cosmetologist - Cosmetology

Federico Beauty Institute
06.2017

Skills

  • Complex Problem-Solving
  • Management of Financial Resources
  • Reading Comprehension
  • Learning Strategies
  • Equipment Maintenance
  • Operation and Control
  • Price Changes
  • Microsoft Excel
  • Microsoft Office
  • Customer Satisfaction
  • Organizational Skills
  • Customer Feedback

Accomplishments

  • Customer Needs Assessments
  • Company Guidelines
  • Order Accuracy
  • Ability to Lift 50 Pounds
  • Company Standards Knowledge
  • Contact Management Systems
  • Federeico Beauty Institute Achievement Awards: , Student of the Month
  • Pivot Point's a Designer's Approach Curriculum Cosmetology Fundamentals
  • Salon Success

Timeline

Delivery Driver

Walmart
12 2020 - Current

Medical Support Assistant

Veterans Affairs, MSA
03 2020 - 08 2020

Delivery Driver

GrubHub
08 2020 - 12 2020

Warehouse Lead- Recruiter

Integrity Staffing Solutions Inc.
11 2019 - 02 2020

Production Worker

Tesla
01 2018 - 09 2018

Medical Administrative Assistant

Nevada Air National Guard
01 2011 - 08 2015

Medical Assistant - Medical Assisting

Career College of Northern Nevada

Cosmetologist - Cosmetology

Federico Beauty Institute

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ERIN KEITH