Erin Kelly
Greenfield,IN
Summary
Dynamic team player with proven customer engagement and cash handling skills honed at Chicago's Pizza On Tap. Excelled in a fast-paced environment, ensuring high-quality service and maintaining stringent cleanliness standards. Demonstrated initiative and leadership, significantly contributing to team goals and customer satisfaction. Skilled in food preparation and safety awareness, consistently prioritized excellence and efficiency. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
4
4
years of professional experience
Work History
Crew Team Member
Chicago's Pizza On Tap
2020.10 - Current
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
- Operated register to process payments and collect cash payment for order totals.
- Resolved customer complaints quickly and professionally, ensuring repeat patronage.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
- Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
- Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
- Assisted other team members to achieve goals.
Education
High School Diploma -
Greenfield Central High School
Greenfield, IN06.2023
Skills
- Customer Engagement
- Cash Handling
- Performance Improvement
- Cleaning and sanitation
- Initiative-taking
- Menu Memorization
- Food Running
- Food handling
- Safety awareness
- Cleaning
- Crew Leadership
- Food Preparation
- Initiative and Self-Motivation
Timeline
Crew Team Member
Chicago's Pizza On Tap
2020.10 - Current
High School Diploma -
Greenfield Central High School
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