Summary
Overview
Work History
Education
Skills
Timeline
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Erin LaRosa

Hialeah,FL

Summary

Adept at fostering educational growth and managing spa front desks, I excel in customer service and organizational skills. At Divine Savior School, I significantly enhanced student well-being and academic performance. Proficient in Microsoft Office and appointment scheduling software, my ability to multitask and remain composed under pressure sets me apart.

Overview

8
8
years of professional experience

Work History

Teacher

Divine Savior School
Doral, FL
07.2023 - 12.2025
  • Developed and implemented lesson plans for students of various age groups
  • Provided individual and group support to foster student growth
  • Maintained a positive and organized classroom environment
  • Communicated with parents and staff to ensure student success and well-being
  • Managed classroom behavior and addressed any challenges promptly and professionally

Front Desk Receptionist

Hand and Stone Spa
Babylon, NY
03.2021 - 06.2023
  • Greeted and checked in clients, providing a warm and professional atmosphere
  • Answered phone calls and responded to inquiries about services, pricing, and availability
  • Managed scheduling and appointment booking for massage therapists and estheticians
  • Assisted with retail sales and ensured clients were informed of promotions and packages
  • Handled billing, processing payments, and addressing client concerns or issues efficiently

Front Desk Receptionist

Massage Envy
Farmingdale, NY
01.2018 - 02.2021
  • Provided exceptional customer service by greeting clients and managing appointments
  • Verified insurance coverage and assisted clients with membership options
  • Coordinated with massage therapists and estheticians to ensure smooth operations
  • Assisted in managing client feedback, ensuring satisfaction and addressing concerns
  • Processed transactions and handled various administrative duties in a timely manner

Education

Esthetician -

Long Island Institute of Beauty
Central Islip, NY

Skills

  • Customer service
  • Communication skills
  • Organizational skills
  • Attention to detail
  • Appointment scheduling software
  • Multitasking
  • Calm under pressure
  • Knowledge of wellness
  • Knowledge of skincare
  • Knowledge of spa services
  • Microsoft Office Suite
  • Word
  • Excel
  • PowerPoint
  • Ability to work independently
  • Ability to work as part of a team
  • Office administration

Timeline

Teacher

Divine Savior School
07.2023 - 12.2025

Front Desk Receptionist

Hand and Stone Spa
03.2021 - 06.2023

Front Desk Receptionist

Massage Envy
01.2018 - 02.2021

Esthetician -

Long Island Institute of Beauty

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Erin LaRosa