Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Erin Lee

Bloomsburg,PA

Overview

2
2
years of professional experience

Work History

McDonald's Crew Member

McDonald's
Bloomsburg, PA
10.2023 - Current
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Organized and restocked supplies to support operations and team productivity.

Hostess

Cracker Barrel Old Country Store Inc
Bloomsburg, Pennsylvania
05.2022 - 11.2023
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Provided menus to customers and answered questions regarding menu items.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.

Education

Associate of Science -

Luzerne County Community College
Nanticoke, PA
05-2024

High School Diploma -

Bloomsburg High School
Bloomsburg, PA

Skills

  • Customer Engagement
  • Menu Memorization
  • Order Management
  • Drive-Thru Operations
  • Beverage Preparation
  • Team Contributions
  • Product Promotion
  • Point-of-sale transactions
  • Hospitality service expertise
  • Verbal and written communication

Affiliations

I lift regularly, enjoy walking and playing tennis, swimming, and playing video games.

Accomplishments

  • Graduated valedictorian of my high school
  • Served as Vice President of Rotary Interact Volunteer group
  • Served as National Honors Society President in high school
  • Placed second at 2023 PA tennis districts, entered states

Timeline

McDonald's Crew Member

McDonald's
10.2023 - Current

Hostess

Cracker Barrel Old Country Store Inc
05.2022 - 11.2023

Associate of Science -

Luzerne County Community College

High School Diploma -

Bloomsburg High School

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Erin Lee