Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Erin Lee

Bloomsburg,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Desk Assistant

Shippensburg University
02.2025 - Current
  • Greeted guests in with friendliness and professionalism.
  • Provided exceptional customer service, addressing inquiries promptly and professionally.
  • Maintained accurate records with diligent data entry, ensuring information was up-to-date and easily accessible.
  • Signed in guests and signed out equipment for use

McDonald's Crew Member

McDonald's
10.2023 - Current
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Organized and restocked supplies to support operations and team productivity.

Hostess

Cracker Barrel Old Country Store Inc
05.2022 - 11.2023
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Provided menus to customers and answered questions regarding menu items.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.

Education

Associate of Science -

Luzerne County Community College
Nanticoke, PA
05-2024

High School Diploma -

Bloomsburg High School

Skills

  • Customer Engagement
  • Menu Memorization
  • Order Management
  • Drive-Thru Operations
  • Beverage Preparation
  • Team Contributions
  • Product Promotion
  • Point-of-sale transactions
  • Hospitality service expertise
  • Verbal and written communication

Accomplishments

  • Graduated valedictorian of my high school
  • Served as Vice President of Rotary Interact Volunteer group
  • Served as National Honors Society President in high school
  • Placed second at 2023 PA tennis districts, entered states

Interests

  • Music
  • Gym Workouts
  • Crafting and DIY Projects
  • Watching Movies and TV Shows
  • Baking
  • Video Gaming
  • Tennis
  • Swimming

Timeline

Desk Assistant

Shippensburg University
02.2025 - Current

McDonald's Crew Member

McDonald's
10.2023 - Current

Hostess

Cracker Barrel Old Country Store Inc
05.2022 - 11.2023

High School Diploma -

Bloomsburg High School

Associate of Science -

Luzerne County Community College

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