Erin Lewis
Lewis Family
Sellersburg,IN
28
years of professional experience
Compassionate, educated individual with strong interpersonal and skills. Experienced in managing diverse responsibilities, fostering teamwork, adapting to change and enhancing educational opportunities.
Work History
Stay at Home Parent
11 Years 8 Months- Supported development and well-being of four daughters over 11 years.
- Made family decision to focus on parenting with arrival of third daughter in 2015.
- Managed diverse responsibilities and challenges of parenting, demonstrating resilience and commitment.
- Managed daily schedules and activities for children, ensuring smooth transitions between tasks.
- Developed educational programs to enhance children's learning and development.
- Coordinated playdates and extracurricular activities to foster social skills and teamwork.
Head of Marketing and Sales
17 Years 1 Month- Coordinated live events by organizing wrestlers, ensuring conduct at venues, leading charity and community outreach events, developing marketing strategies and sponsorships, managing client relations, overseeing company banking, and facilitating ticket sales and merchandise to enhance audience engagement and revenue.
- Managed multiple tasks while adapting to changing priorities, ensuring timely completion of projects and initiatives.
- Addressed customer inquiries promptly to enhance service quality. to customer needs and resolved issues to maintain satisfaction and loyalty.
Claims Coordinator
4 Years 11 Months- Processed and managed incoming claims in a timely manner, ensuring accuracy of information and compliance with applicable regulations.
- Coordinated communication among clients, veterinary offices, and internal teams to facilitate claims processing.
- Monitored open claims and followed up with involved parties to ensure timely updates.
- Conducted investigations into the validity of submitted claims and assisted in developing strategies for resolution.
- Evaluated facts surrounding each claim to determine best course of action based on company policies and procedures and state regulations.
- Drafted comprehensive claim reports for management review.
- Researched policy provisions and coverage issues relating to specific claims matters.
- Reviewed medical records for appropriateness of care rendered and documented findings within the system database.
- Identified process improvement opportunities to enhance claims management efficiency.
- Provided guidance and training to new employees regarding procedures related to processing insurance claims.
- Developed and maintained relationships with clients to ensure quality customer service.
- Interpreted insurance policies regarding coverage limits, deductibles, exclusions.
- Educated employees on medical terminology, procedures, medications, testing, etc.
- Assisted marketing to develop medically appropriate information for websites, promotions and blogs.
Veterinary Technician
7 Years- Performed tasks as a veterinary technician such as drawing blood samples, running lab tests, filling prescriptions, logging controlled drugs, placing IV catheters, taking and developing x-rays, assisting in surgeries, helping in examination rooms, taking patient histories, conducting dental cleanings, handling emergency work, and caring for hospitalized animals.
- Coordinated client communications by managing doctor callbacks for 3 out of 4 doctors, scheduling surgery appointments, preparing sedation procedure estimates, reviewing pre-surgery instructions with clients, explaining surgical procedures, discussing post-surgical care, addressing client inquiries, and providing support during euthanasia.
- Supported front office operations by scheduling appointments, answering phones, checking in patients, and escorting them to examination rooms.
Education
Bachelor of Arts - Geosciences
- Concentration in Human Geography
- Concentration in Environmental Geography
- GIS Certified
- Dean's List
Associate of Arts - Biology
- Lab Assistant in Intro Level Biology Classes, Botany and Genetics Lab
- Dean's List
High School Diploma
- National Honor Society
- Member of the Latin Club
- Member of the Theater Club
Skills
Interpersonal skills
Inclusivity Awareness
Compassionate
Friendly
Continuous learning
Educated
STEM Education
Task Oriented
Cultural Awareness
Sustainable Practices
Teamwork and Collaboration
Child Development
Languages
English
Native or Bilingual
Timeline
Stay at Home Parent
Lewis Family
12.2014 - CurrentRead More
Claims Coordinator
PetFirst Healthcare LLC
01.2010 - 12.2014Read More
Veterinary Technician
East Louisville Animal Hospital
12.2002 - 12.2009Read More
Head of Marketing and Sales
Ohio Valley Wrestling
04.1998 - 05.2015Read More
Indiana University Southeast
Bachelor of Arts from Geosciences
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Indiana University Southeast
Associate of Arts from Biology
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New Albany Highschool
High School Diploma
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