ERIN LUGO
Longview
Summary
Highly motivated and committed Medical Assistant with a proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment.
Overview
6
6
years of professional experience
Work History
Senior Certified Medical Assistant
Millennium Physician Group
08.2022 - 12.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Performed medical records management, including filing, organizing and scanning documents.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
CERTIFIED MEDICAL ASSISTANT
BRANDON MEDICAL CARE
04.2020 - 05.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
CERTIFIED MEDICAL ASSISTANT
VeriMed Riverview
06.2019 - 01.2020
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
No Degree - CERTIFIED MEDICAL ASSISTANT
SOUTHERN TECHNICAL COLLEGE
BRANDON, FL05-2019
Skills
- Clinical documentation
- Patient scheduling
- Electronic health records
- Patient documentation
- Inventory and supply management
- Medical records management
- Conflict resolution
- Payment collection
- Problem-solving
- Time management
- Multitasking and organization
- Verbal and written communication
Timeline
Senior Certified Medical Assistant
Millennium Physician Group
08.2022 - 12.2024
CERTIFIED MEDICAL ASSISTANT
BRANDON MEDICAL CARE
04.2020 - 05.2022
CERTIFIED MEDICAL ASSISTANT
VeriMed Riverview
06.2019 - 01.2020
No Degree - CERTIFIED MEDICAL ASSISTANT
SOUTHERN TECHNICAL COLLEGE
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