Summary
Education
Accomplishments
Certification
Work History
Skills
Hi, I’m

Erin Kelly

Jacksonville,FL
Erin Kelly

Summary

Attentive and focused healthcare professional offering 240 hours of hands-on experience in hospital environments. Successful in quickly building rapport with patients and families. Highly proficient in patient care, assessments, medication administration and health education.

Education

Florida State College At Jacksonville
Jacksonville, FL

Associate Degree in Nursing
04.2021 - Current

University Overview

  • 3.6 GPA
  • National Honors Society, 2021
  • Elected to President of the Florida State College at Jacksonville Student Nurses Association, 2021-2022.

Florida State College At Jacksonville
Jacksonville, FL

Associate of Science
06.2020

Accomplishments

  • Elected to President of the Florida State College at Jacksonville Student Nurses Association, 2021-2022.
  • Elected to Chair and Nominations and Elections Committee South for the National Student Nurses Association, 2022-2023.
  • Awarded the Precious Metal Awards Gold Award by the National Student Nurses Association, 2022.
  • Accepted to the Leadership University Honors Society for the National Student Nurses Association, 2022
  • Accepted to the National Society for Leadership Success, 2021
  • Member of the Project-In-Touch Recruiting Team for the National Student Nurses Association, 2022-2023
  • Member of the ENA (Emergency Nurses Association)
  • Member of the AMSN (Academy of Medical-Surgical Nurses)
  • Member of the ANA (American Nurses Association)

Certification

  • Stop The Bleed, American College of Surgeons, 2022
  • BLS, American Red Cross, 2021
  • Lean Six Sigma Green Belt, One Call Care Management, 2019
  • Lean Six Sigma Yellow Belt, One Call Care Management, 2018
  • Pharmacy Technician, University of Florida, 2014

Work History

The Legal Nurse LLC
Atlanta, GA

Legal Nurse Consultant Chronology Assistant
03.2020 - Current

Job overview

  • Part-time medical record review of Motor Vehicle Accident (MVA) cases to create medical chronologies for attorney/client review.
  • Perform 1-3 cases per month.

Aubin Legal Nurse Consulting
Jacksonville, FL

Legal Nurse Consultant Chronology Assistant
01.2012 - Current

Job overview

  • Review and analyze medical records. Average 70-100 pages reviewed per hour.
  • Prepare reports and summaries on extent of injury or illness.
  • Translate medical language for attorneys and other legal staff.

One Call Care Management
Jacksonville, FL

Customer Solutions Manager
06.2015 - 04.2021

Job overview

  • 2014, Home Health Representative
  • 2015, Customer Solutions Representative
  • 2016, Customer Solutions Representative Level 2
  • 2017, Customer Solutions Representative Level 3
  • 2018 - 2021, Customer Solutions Manager
  • Customer Issue Research and Resolution related to Home Health, Inpatient Facilities, Durable Medical Equipment, Prosthetics/Orthotics, Medical Supplies, Transportation/Language, Outpatient Therapy Services, and more.
  • Managed 12 employees and averaged 50-100 escalations per day.

Hyatt Regency Jacksonville Riverfront
Jacksonville, FL

Bartender / Banquet Bartender / Banquet Server
07.2012 - 07.2017

Job overview

  • Managed new-hire training orientation and participated in 5-10 interviews per month.
  • Assisted with re-opening Savannah, GA Hyatt location and training.

Sulzbacher Center
Jacksonville, FL

Lead Pharmacy Technician
01.2015 - 07.2015

Job overview

  • Lead Technician for pharmacy services exclusively overseeing homeless and vulnerable populations.
  • Worked with pharmaceutical manufacturers to obtain donations of soon-to-expire medications to provide at no cost to Jacksonville community members.
  • Serviced 25-30 patients per day and managed inventory of over 500 medications.

Bahama Breeze
Jacksonville, FL

Server / Bartender /Hostess
01.2012 - 03.2013

Job overview

  • Performed closing duties and checked out 15-20 servers including daily financials and bar ordering sheets.

Carrabba's Restaurant
Jacksonville, Florida

Hostess Server
04.2010 - 01.2012

Skills

  • Managing Operations and Efficiency
  • Scheduling and Coordinating
  • Issue Resolution
  • Positive and Constructive Feedback
  • Administration and Reporting
  • Leading Team Meetings
  • Verbal and Written Communication
  • Work Prioritization and Time Management
  • Handling Escalations
  • Policy Enforcement
  • New Hire Training
  • Personnel Training and Development
  • Quality Improvement Initiatives

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Erin Kelly