Erin Martin
Olathe,KS
Summary
Demonstrated ability to complete tasks accurately despite interruptions and competing demands.
Overview
19
19
years of professional experience
Work History
Claims Administrator
TransAm Trucking
Olathe, KS
03.2018 - Current
- Files all accident / incident correspondence and maintains active and closed files
- Receives calls from claimants on property damage claims
- Delivered exceptional customer service to all clients by effectively communicating information and actively listening to concerns
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions
Office Coordinator
Miss Brightsides Maids
Olathe, KS
11.2017 - 03.2018
- Guided team members to minimize delays and maintain high-quality daily production
- Protected floors and fixtures with correct application of solutions and use of cleaning equipment
Color Selection Coordinator
Gear for Sports
Lenexa, KS
01.2008 - 05.2016
- Work with graphic designers in the development of embroidery art
- Responsible for colors and development of new embroidery process
- Knowledge of Macintosh and PC computers, Adobe Illustrator graphic design software and Punto embroidery digitizing software
Retail
Children's Place
Olathe, KS
10.2008 - 01.2015
- Bagged, wrapped and packaged purchases based on individual item and customer requirements
- Processed payments and maintained accurate drawers to meet financial targets
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
Retail Store
Gear for Sports
Lenexa, KS
11.2006 - 01.2008
- Improved profitability by executing daily, weekly, and monthly floor plan changes
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies
Education
Associate of Arts - Liberal Arts
Kansas City Kansas Community College
2007
High School Diploma - General
Shawnee Mission Northwest
1998
Skills
- Macintosh and PC computers
- Adobe Illustrator graphic design software
- Punto embroidery digitizing software
- HTML knowledge
- Quick learner
- Resourceful researcher
- Self-motivated professional
- Creative and artistic
Timeline
Claims Administrator
TransAm Trucking
03.2018 - Current
Office Coordinator
Miss Brightsides Maids
11.2017 - 03.2018
Retail
Children's Place
10.2008 - 01.2015
Color Selection Coordinator
Gear for Sports
01.2008 - 05.2016
Retail Store
Gear for Sports
11.2006 - 01.2008
Associate of Arts - Liberal Arts
Kansas City Kansas Community College
High School Diploma - General
Shawnee Mission Northwest