Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Erin Martinez

Greeley,CO

Summary

Looking for a challenging position in a growth-oriented environment. Goal-oriented, with a proven record of success in exceeding sales and customer satisfaction ratings. Manages and empowers employees to deliver exceptional service and handle high-volume workloads. Ambitious in driving revenue growth and brand awareness.

Overview

20
20
years of professional experience

Work History

ExperienceAssistant Store Leader

Petsmart
06.2017 - Current
  • Planned optimal workflow through successful scheduling and task delegation.
  • Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
  • Elevated 100% of team performance with motivational approach and excellent training abilities.

Merchandise and Inventory Leader

Petsmart
02.2016 - 06.2017
  • Completed physical inventory counts each month for 12 months.
  • Performed data entry and completed proper paperwork.
  • Recorded information, shortages, and discrepancies to keep records current and with the 60% accurate range.
  • Kept documentation and records accurate and up to date with latest data to prevent errors in processing or delivery.

Supervisor

PetSmart
01.2016 - 01.2017
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

Certified Pet Trainer

Petsmart
04.2004 - 02.2016
  • Consulted with owners to discuss behavioral concerns and determine final goals.
  • Instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward.
  • Evaluated animals to determine temperaments, abilities and aptitude for training.

Expediter/Scheduling Assistant

Aspire Design Center
07.2012 - 06.2013
    • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
    • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.

Administrative Assistant

Interline Brands
10.2010 - 05.2012
    • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
    • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Pet Care Manager

Petsmart
04.2003 - 04.2004
  • Monitored overall health of animals through daily observation and hands-on training.
  • Observed and documented current behaviors for applicable animals.

References

Keshia Lukes
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

References

Melora Wood
01.2011 - 01.2016
  • Recommended for promotion from part time trainer to full time trainer and then again to assistant store leader.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

References

Jim Sargent
01.2016 - 01.2017
  • Recommended me for promotion from pet trainer to merchandising manager and again to assistant store leader
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

Associates Degree - Progress

Salt Lake Community College
Salt Lake City, Utah

Skills

  • Financial Approvals
  • Company Culture and Values
  • Thorough Knowledge of Product
  • Employee Feedback

Accomplishments

  • Currently the assistant store leader where I must train department leaders on managing their teams, train all store employees, and reach all company goals as expected per our operational and HR scorecards.

Timeline

ExperienceAssistant Store Leader

Petsmart
06.2017 - Current

Merchandise and Inventory Leader

Petsmart
02.2016 - 06.2017

Supervisor

PetSmart
01.2016 - 01.2017

References

Jim Sargent
01.2016 - 01.2017

Expediter/Scheduling Assistant

Aspire Design Center
07.2012 - 06.2013

References

Melora Wood
01.2011 - 01.2016

Administrative Assistant

Interline Brands
10.2010 - 05.2012

Certified Pet Trainer

Petsmart
04.2004 - 02.2016

Pet Care Manager

Petsmart
04.2003 - 04.2004

References

Keshia Lukes

Associates Degree - Progress

Salt Lake Community College

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Erin Martinez