Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Fun Facts
Timeline
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Erin Mattson

Erin Mattson

Roswell,GA

Summary

Compassionate Residential Assistant known for highly productive and efficient task completion. Specialize in conflict resolution, event planning, and community building skills which contribute to creating supportive living environments. Excel at using empathy, communication, and adaptability to foster positive relationships with residents and staff.

Overview

5
5
years of professional experience

Work History

Waitress

Lucky's Burger & Brew
05.2023 - 08.2024
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Provided accurate change for cash transactions using a cash register system.
  • Developed positive relationships with regular customers through friendly conversation.
  • Assisted other wait staff members in times of heavy customer traffic.

Hostess

The Georgia Club
01.2024 - 05.2024
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Greeted incoming guests warmly, escorted them to the assigned dining area, and presented the menus.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.

Associate

Doodle Pies
Roswell , GA
04.2022 - 04.2023
  • Built relationships with customers by providing friendly customer service.
  • Performed cash register functions accurately and efficiently.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Handled incoming calls from customers regarding orders or other inquiries.
  • Maintained an up-to-date knowledge of store promotions, specials, events..

Lifeguard

Guard for Life
05.2019 - 07.2021
  • Maintained accurate records of incident reports, pool chemicals, and patron counts.
  • Administered first aid in the event of injury, rescued swimmers in distress or in danger of drowning, and administered CPR and/or artificial respiration when necessary.
  • Conducted daily pool maintenance, including testing and adjusting chemical levels.
  • Enforced all safety regulations and posted rules for patrons.

Education

High School Diploma -

Milton High School GPA: 3.9 (unweighted)
Milton, GA
05-2023

Bachelor of Science - Biological Sciences

University of Georgia GPA: 3.59
Athens, GA

Skills

  • Organizational and time management skills
  • Motivated
  • Friendly, Positive Attitude
  • Leadership
  • Task Prioritization
  • Relationship Building
  • Excellent verbal communication
  • Active listening

Affiliations

UGA Miracle - 2023 to present

Alpha Xi Delta

  • Spirit Chair (November 2023-November 2024): Acted as a support system for sisters as well as created a welcoming and positive atmosphere.
  • Continuous Open Bid Director (current): Role is to Initiate one on one meetings with potential new sisters in order to evaluate possible influence on the chapter as a whole.

UGA Puppies and Pilates

Accomplishments

  • UGA Dean's List - Fall 2023
  • UGA Deans List - Spring 2024

Fun Facts

  • I am proficient at three different instruments - Bass Drum, Mellophone, and French Horn
  • I can confidently sing all the words to every song from Hamilton the Broadway Musical

Timeline

Hostess

The Georgia Club
01.2024 - 05.2024

Waitress

Lucky's Burger & Brew
05.2023 - 08.2024

Associate

Doodle Pies
04.2022 - 04.2023

Lifeguard

Guard for Life
05.2019 - 07.2021

High School Diploma -

Milton High School GPA: 3.9 (unweighted)

Bachelor of Science - Biological Sciences

University of Georgia GPA: 3.59

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Erin Mattson