Erin Mauro
Columbia,MO
Summary
Hardworking and a trustworthy individual seeking a team-oriented environment. Adept in multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs, deliver exceptional service, and boost business revenues.
Overview
4
4
years of professional experience
Work History
Catering Server
Eclipse Catering
Columbia, MO
09.2023 - Current
- Prepared and served food items to guests in a timely manner.
- Maintained cleanliness of the buffet area, including setting up and breaking down the buffet table.
- Set up tables with appropriate linens and silverware prior to each event.
- Cleaned up after events, including washing dishes and utensils used during meal service.
- Managed multiple tasks simultaneously while ensuring accuracy and quality of work.
Production Assistant, Event Planning Assistant
The COMO 411
Columbia, MO
02.2023 - Current
- Maintained communication between production staff and crew members.
- Created and implemented social media strategy across multiple platforms to increase viewership and interaction with industry professionals.
- Remained alert, active and ready to respond to requests using variety of available resources.
- Coordinated logistics such as catering, transportation, decorations, audio and visual equipment and other rentals.
- Managed on-site operations during events, ensuring that all participants followed the plan and timeline.
Counter Server, Baker
Rachels Restaurant and Bakery
Fire Island, NY
06.2020 - 08.2023
- Provided exceptional customer service by responding to customer inquiries promptly and professionally.
- Completed daily opening and closing duties including cleaning counters and restocking supplies.
- Assisted in the preparation of food.
- Operated cash registers for transactions with customers.
- Operated ovens and other equipment to bake products according to established recipes.
- Followed food safety guidelines while preparing all food items.
Education
Bachelor of Science - Hospitality Management
University of Missouri - Columbia
Columbia, MO05-2026
High School Diploma -
Oceanside High School
Oceanside, NY06-2022
Skills
- Guest Relations
- Exceptional customer service
- Positive and professional
- Strong Work Ethic
Timeline
Catering Server
Eclipse Catering
09.2023 - Current
Production Assistant, Event Planning Assistant
The COMO 411
02.2023 - Current
Counter Server, Baker
Rachels Restaurant and Bakery
06.2020 - 08.2023
Bachelor of Science - Hospitality Management
University of Missouri - Columbia
High School Diploma -
Oceanside High School
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