Erin Mays
Flanagan,IL
Summary
Social Services Coordinator with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the Skilled Nursing Home. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Social Services Coordinator
Good Samaritan Pontiac
Pontiac, IL
11.2020 - Current
- Review facility policies and procedures with facility's interdisciplinary team to assure compliance with state and federal regulations
- Participate in reviewing and setting policies concerning resident care and quality of life
- Participate in developing facility social work policies
- Develop, maintain and utilize listings of current community resources that are useful to residents and their families/significant others
- Participate in quality assurance interdisciplinary team meetings
- Understand and meet government requirements for social service documentation
- Document progress in meeting psychosocial needs of residents
- Work with interdisciplinary team and administration to promote and protect resident rights and psychological well being of each resident
- Prevent and address resident abuse as mandated by law and professional licensure
- Identify community changes and opportunities such as legislation, regulations and programs that affect nursing home residents
- Work with residents, families, significant others and staff to provide support, information and organization
- Complete social history and psychosocial assessment for each resident that identifies social, emotional, and psychological needs
- Participate in development of written, interdisciplinary plan of care for each resident that identifies psychosocial needs/issues of each resident, goals to be accomplished for those needs/issues, and appropriate social worker interventions
- Ensure or provide therapeutic interventions to assist residents in coping with their transition and adjustment to long-term care facility, including their social, emotional, and psychological needs.
Transportation Supervisor
Good Samaritan-Pontiac
Pontiac, IL
11.2020 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Identified individual employee's unique work styles and adapted management methods.
- Supported safety officer to enforce regulations, laws and established policies throughout operational stages.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
Director of Activities
Good Samaritan Pontiac
Pontiac, IL
08.2019 - 11.2020
- Plan & implement activities for residents
- Design programs to encourage socialization, provide entertainment and improve daily living skills
- Excellent reading, writing, and organizational skills
- Able to interact with residents, families, and community professionally
- One on one visits, care plan meetings, charting, assessments
- Keep accurate records of activities, attendance, calendars, resident council minutes
- Recruit, organize, coordinate volunteers
- Complete state approved MDS and Care Plan documents
- Purchase supplies as needed
- Design, implement, and execute activities for residents at variety of skill levels.
CNA - Certified Nursing Assistant
Good Samaritan Pontiac
Pontiac, IL
05.2019 - 08.2019
- Turning or repositioning patients
- Gathering medical supplies
- Bathing patients
- Feeding patients and documenting their food and liquid intake
- Documenting information
- Cleaning rooms and bed linens
- Stocking supplies
- Assisting with some medical procedures
- Safety procedures
- Transporting patients
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Certified Nursing Assistant
Mennonite Village
Albany, OR
10.2017 - 03.2018
- Assisting long term residents in their daily activities
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Checked patient vitals such as temperature, blood pressure and blood sugar levels
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
Certified Nursing Assistant
Apostolic Christian Home
Roanoke, IL
09.2015 - 09.2017
- Assisting long-term residents with their daily activities.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
- Obtained biological specimens for ordered tests and prepared for laboratory transport
- Supported ambulation and physical therapy needs by conducting planned exercise routines
Certified Nursing Assistant
Flanagan Rehabilitation Center
Flanagan, IL
07.2015 - 07.2016
- Assisting long-term residents with their daily activities.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Obtained biological specimens for ordered tests and prepared for laboratory transport
- Supported ambulation and physical therapy needs by conducting planned exercise routines
Certified Nursing Assistant
The Grove Health & Rehabilitation Center
Hernando, FL
06.2014 - 06.2015
- Assisting long-term residents with their daily activities.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Obtained biological specimens for ordered tests and prepared for laboratory transport
- Supported ambulation and physical therapy needs by conducting planned exercise routines
Medical Office Assistant
O.S.F Medical Group
Pontiac, IL
08.2013 - 08.2014
- Taking vitals, Rooming patients, Computer Data entry.
- Used EPIC to schedule appointments for doctor visits and procedures
- Received, recorded and filed medical payments by check, cash and credit card
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Organized and maintained patient chart filing system to promote quick data finding for staff
- Received, recorded and addressed incoming and outgoing communication via telephone and email
- Managed office logistics by scheduling appointments, maintaining files and collecting payments
Certified Nursing Assistant
Meadows Mennonite Retirement Community
Chenoa, IL
08.2010 - 08.2013
- Assisting long-term residents with their daily activities.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Obtained biological specimens for ordered tests and prepared for laboratory transport
- Supported ambulation and physical therapy needs by conducting planned exercise routines
Education
Certificate in Activity Director -
Health Services Consultants INC.
Champaign, IL09.2019
High school -
Pontiac Township Highschool
Pontiac, IL05.2004
Certified Nursing Assistant -
Livingston County Vocational Center
06.2003
Skills
- Proficient in Point Click-care, MS Office, Adobe, Excel
- Written and verbal communication
- Data Entry
- Organization and Time Management
- Critical Thinking
- Teamwork and Collaboration
- Problem-Solving
- Self-Motivated
- Multitasking Abilities
- Flexible and Adaptable
- Planning and Coordination
Certification
Certified Nursing Assistant (CNA)CPR CertificationFirst Aid Certification
Timeline
Transportation Supervisor
Good Samaritan-Pontiac
11.2020 - Current
Social Services Coordinator
Good Samaritan Pontiac
11.2020 - Current
Director of Activities
Good Samaritan Pontiac
08.2019 - 11.2020
CNA - Certified Nursing Assistant
Good Samaritan Pontiac
05.2019 - 08.2019
Certified Nursing Assistant
Mennonite Village
10.2017 - 03.2018
Certified Nursing Assistant
Apostolic Christian Home
09.2015 - 09.2017
Certified Nursing Assistant
Flanagan Rehabilitation Center
07.2015 - 07.2016
Certified Nursing Assistant
The Grove Health & Rehabilitation Center
06.2014 - 06.2015
Medical Office Assistant
O.S.F Medical Group
08.2013 - 08.2014
Certified Nursing Assistant
Meadows Mennonite Retirement Community
08.2010 - 08.2013
Certificate in Activity Director -
Health Services Consultants INC.
High school -
Pontiac Township Highschool
Certified Nursing Assistant -
Livingston County Vocational Center
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