Erin McGinnis
White City,OR
Summary
Dynamic Front Office Manager at Open Door Dental Group with a proven track record in workflow optimization and customer service. Enhanced patient satisfaction through effective communication and streamlined processes. Skilled in training and coaching, fostering a collaborative environment that drives team success and operational efficiency.
Overview
10
10
years of professional experience
Work History
Front Office Manager
Open Door Dental Group
Medford, OR
07.2020 - Current
- Streamlined processes to improve time efficiency.
- Enhanced patient satisfaction through effective communication and care.
- Facilitated communication channels between top management and front office team.
- Allocated duties to ensure optimal workflow.
- Gained in-depth understanding of dental practices.
Cabin Attendant
Cirrus Aviation
Las Vegas, NV
04.2019 - 04.2020
- Collaborated with flight crew to maintain cabin cleanliness and organization throughout flights.
- Provided exemplary customer service by anticipating passenger needs and addressing concerns promptly.
- Managed onboard inventory, ensuring availability of supplies for comfort and emergencies.
- Assisted in serving meals and beverages according to dietary preferences, ensuring an enjoyable dining experience for all passengers onboard.
Lead
Starbucks
Henderson, NV
04.2016 - 04.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environment.
- Proven ability to learn quickly and adapt to new situations.
- Trained and mentored new baristas on coffee preparation techniques and customer service standards.
- Managed inventory levels, placing orders to maintain stock of coffee beans, syrups, and supplies.
Education
High School Diploma -
Legacy High School
North Las VegasSkills
- Effective multitasking
- Workflow optimization
- Customer service
- Administrative skills
- Training and coaching
Timeline
Front Office Manager
Open Door Dental Group
07.2020 - Current
Cabin Attendant
Cirrus Aviation
04.2019 - 04.2020
Lead
Starbucks
04.2016 - 04.2019
High School Diploma -
Legacy High School