Erin McOsker
Brighton,MA
Summary
Customer-focused professional with three years of experience building trusted relationships, assessing individual needs, and providing personalized support in fast-paced educational environments. Skilled in explaining complex information clearly, resolving concerns, maintaining accurate confidential records, and communicating effectively with diverse individuals. Seeking to transition into financial services and apply strong relationship-building, problem-solving, and client-support skills as a Financial Services Representative at Fidelity.
Overview
3
3
years of professional experience
Work History
Elementary School Teacher
St. Columbkille Partnership School
01.2024 - Current
- Build trusted relationships with students, families and colleagues through consistent communication, active listening, and responsive support.
- Assess individual academic needs and develop personalized intervention plans to help students progress toward established goals.
- Explain complex concepts in clear, accessible language and adapt communication approaches to meet different levels of understanding.
- Communicate regularly with 20-30 families to provide updates, address questions and concerns, and recommend appropriate next steps.
- Use assessment date and ongoing feedback to identify needs, monitor progress, and adjust support strategies.
- Maintain accurate student records and handle confidential information in accordance with organizational policies and privacy requirements.
- Manage multiple priorities, deadlines, and individual needs while maintaining strong organization and attention to detail.
- Collaborate with teachers, administrators, specialists, and families to resolve concerns and provide coordinated support.
Education
Master of Education - Special Education For Moderate Support Needs
Boston College
Chestnut Hill, MA05-2025
Bachelor of Arts - Elementary Education
Boston College
Chestnut Hill, MA05-2024
Skills
- Client Relationship Building
- Personalized Support
- Confidential Information Handling
- Needs Assessment
- Time Management
- Documentation and Record Management
- Collaboration
- Adaptability
Timeline
Elementary School Teacher
St. Columbkille Partnership School
01.2024 - Current
Master of Education - Special Education For Moderate Support Needs
Boston College
Bachelor of Arts - Elementary Education
Boston College