Erin Miller
Burton
Summary
Compassionate healthcare professional with background in medical assistance, known for high productivity and efficient task completion. Possess specialized skills in patient care, medical record keeping, and clinical procedures. Excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare teams.
Overview
9
9
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Medical Assistant
University Hospitals of Cleveland
Chardon
09.2023 - Current
- Assisted physicians with patient examinations and medical procedures.
- Managed patient scheduling and coordinated appointments efficiently.
- Collected and documented patient medical histories and vital signs accurately.
- Prepared examination rooms and ensured necessary supplies were available.
- Educated patients on treatment plans and medication instructions clearly.
- Communicated effectively with healthcare team members to support patient care.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Organized patient charts before each day's clinic sessions began.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Changed dressings on wounds to prevent infection and check for healing.
Server
Mangia Mangia
Newbury
06.2016 - 12.2024
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Delivered exceptional customer service in a fast-paced dining environment.
- Took orders from customers accurately and in a timely manner.
Medical Assistant
Hillcrest Hospital
Mayfield Heights
09.2023 - 09.2023
- Assisted physicians with patient examinations and medical procedures.
- Collected and documented patient medical histories and vital signs accurately.
- Prepared examination rooms and ensured necessary supplies were available.
- Conducted lab tests and processed specimens for analysis promptly.
- Administered injections, medications and treatments as directed by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Administered medications under physician's supervision.
- Positioned patients properly during examination or treatment for comfort and safety.
- Assisted in surgical procedures, ensuring a sterile environment and adherence to protocols.
Education
Associate of Science - Licensed Practical Nurse
Bryant & Stratton College
Solon, OH 05.2025 - 07.2025
Certified Clinical Medical Assistant - Medical Assistant Training
Auburn Career Center
Painesville, OH 08.2018 - 05.2020
Berkshire High School
Burton, OHSkills
- Patient care
- Medical administration
- Attention to detail
- Effective communication
- HIPAA compliance
- Laboratory testing
- Medical procedures
- CPR
- Sterilization techniques
- Quick problem solver
Certification
CPR certified
BLS certified
References
References available upon request.
Timeline
Associate of Science - Licensed Practical Nurse
Bryant & Stratton College
05.2025 - 07.2025
Medical Assistant
University Hospitals of Cleveland
09.2023 - Current
Medical Assistant
Hillcrest Hospital
09.2023 - 09.2023
Certified Clinical Medical Assistant - Medical Assistant Training
Auburn Career Center
08.2018 - 05.2020
Server
Mangia Mangia
06.2016 - 12.2024
Berkshire High School
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