Erin Minch
Flemington
Summary
Positive, reliable, and proactive individual with strong understanding of customer service and team leadership. Possesses skills in managing staff, overseeing daily operations, and ensuring high level of customer satisfaction. Committed to enhancing store performance and creating positive shopping experience.
Overview
4
4
years of professional experience
Work History
Birthday Party Hostess
Branchburg Sports Complex
01.2024 - Current
- Developed engaging activities and games tailored to various age groups, enhancing overall party experience.
- Managed event setups and breakdowns, maintaining organized and clean environments before and after parties.
- Trained and mentored junior staff on best practices for hosting and customer service excellence.
- Protected young guests by monitoring activities and maintaining strong perimeter for activities.
Front End Supervisor
Diamond Nation
06.2022 - Current
- Supervised daily operations, ensuring team adherence to safety protocols and operational standards.
- Trained new staff on best practices, enhancing team efficiency and workflow understanding.
- Monitored inventory levels, implementing strategies to reduce waste and improve order fulfillment rates.
- Led process improvement initiatives that enhanced customer service delivery and satisfaction outcomes.
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
Education
Associate of Arts -
Raritan Valley Community College
Somerville, NJ12-2025
Skills
- Strong organizational skills
- Empathetic
- Efficient multitasking
- Quick decision making
- Team player mentality
Timeline
Birthday Party Hostess
Branchburg Sports Complex
01.2024 - Current
Front End Supervisor
Diamond Nation
06.2022 - Current
Associate of Arts -
Raritan Valley Community College