Sophia Arias
Miami,FL
Summary
Hospitality professional prepared for responsibilities of this role. Proven ability to provide excellent customer service and maintain welcoming atmosphere. Known for reliability and adaptability in dynamic settings. Skilled in problem-solving and maintaining composure under pressure. Entry-level Food Runner and true team player remains cool under pressure in kitchens.
Overview
4
4
years of professional experience
Work History
Birthday Party Hostess
13700 SW 84th St, Miami, FL 33183
08.2023 - Current
- Maintained open communication with parents throughout events, building trust and confidence in our services.
- responded promptly to guests' requests to maximize satisfaction.
- Served food and beverages efficiently while following proper safety guidelines, and organization, contributing to an enjoyable dining experience for attendees.
- Built and established positive relationships with customers, team members and supervisors.
FOH Staff Member
Urban Air Trampoline and Adventure Park
07.2022 - 10.2023
- Collaborated with kitchen staff to ensure seamless communication and prompt delivery of orders.
- Worked closely with management to stay updated on policy changes or upcoming events that could impact guest experiences.
- Maintained a clean and organized dining area, contributing to an appealing atmosphere for patrons.
- Streamlined the ordering process for increased order accuracy and improved overall guest experience.
- Handled high-pressure situations with poise, ensuring guests felt valued despite any challenges faced.
Call Center Agent, Inbound Sales
Pizza Hut
11.2020 - 08.2021
Education
Bachelor of Accounting - Accounting And Finance
Miami Dade College
Miami, FL05-2026
Skills
- Strong organizational skills
- Efficient multitasking
- Quick Decision Making
- Team player mentality
- Grace under pressure
- Effective conflict resolution
- Food Service Techniques
- Detail-Oriented Planning
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Birthday Party Hostess
13700 SW 84th St, Miami, FL 33183
08.2023 - Current
FOH Staff Member
Urban Air Trampoline and Adventure Park
07.2022 - 10.2023
Call Center Agent, Inbound Sales
Pizza Hut
11.2020 - 08.2021
Bachelor of Accounting - Accounting And Finance
Miami Dade College
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