Results-driven coffee shop supervisor with expertise in staff training, inventory management, and social media marketing. Demonstrated ability to enhance customer service and drive sales through effective event promotion.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Coffee shop supervisor
Emerald Isle/ Steam Dot
Kodiak, Alaska
05.2025 - Current
Trained and supervised staff in customer service and product knowledge.
Maintained inventory levels and ordered supplies as needed.
Promoted special events and seasonal offerings through social media.
Managed daily operations of coffee shop, including scheduling staff and creating ways to be more cost effective.
Car Rental Agent
Avis
Kodiak, Alaska
05.2023 - 02.2025
Greeted customers, answered their questions and provided information about car rental services.
Explained the terms of rental agreements to customers.
Conducted vehicle inspections and ensured maintenance was 100% before rentals.
Upsold additional services such as insurance coverage or fuel plans.
Financial Services Representative
Alaska USA FCU
Kodiak, AK
10.2021 - 09.2022
Educated clients on financial products and services available.
Facilitated member onboarding processes for new accounts seamlessly.
Fostered relationships with new and existing customers through excellent customer service skills.