Erin Monkiewicz
Quality Inn Hotel
Kodiak Station
1
Certification
3
years of professional experience
Dedicated professional with extensive customer service experience all around. Proven ability to multitask and maintain attention to detail while fostering a welcoming environment. Skilled in time management and training staff, ensuring operational efficiency and guest satisfaction. Passionate about enhancing the customer experience and promoting local attractions.
Work History
Car Rental Agent
1 Year 9 Months- Multitasking constantly to ensure things got done in an orderly fashion.
- Being satisfied with my hospitality mainly for out of state-ers who are fascinated with what the Emerald Isle has to offer
- Maintained professionalism when dealing with sensitive material such as personal credit cards and 3rd party accounts.
Front Desk Receptionist
6 Months- Answered incoming calls promptly with great attitude & enthusiasm. Warm welcoming guests all while multitasking check-in and check-outs.
- Having conversations about the city of Kodiak enticing visitors to explore the outdoors. Constantly refreshing and engaging my hospitality.
- Not leaving my team with all the hotel duties simultaneously rotating to help clean and cook.
Coffee Shop and Store Supervisor
8 Months- Self taught patience helped me overlook my coworkers mistakes, day to day scheduling, and maintaining a work life balance.
- Trained associates on opening, closing, cash handling, beverages, and more.
- Made sure to take note about what was low in stock and what to bulk order.
Education
High School Diploma
Skills
Customer service
Attention to detail
Time management
Listening skills
Seeing things through
Affiliations
Local Volunteer Service at a plethora of locations around Kodiak.
Involved in Softball City League games.
Avid farmers market and Salvation Army personality.
Certification
TAPS Card (2024) Notary Public certification (2022) Food Handlers Card (2026)
Additional Information
References
•Madea 760-397-7435 Chartroom Lounge Restaurant
•Richard 907-519-4444 Manager at Aurora Stores
•Deanna 907-654-7248 Salvation Army
Timeline
Front Desk Receptionist
Quality Inn Hotel
03.2026 - 09.2026Read More
Coffee Shop and Store Supervisor
Aurora Stores
05.2025 - 01.2026Read More
Car Rental Agent
Avis
05.2023 - 02.2025Read More
Kodiak High School
High School Diploma
Read More