Erin Moore
Summary
Knowledgeable Clinical Informaticist with comprehensive background in clinical informatics, focusing on improving healthcare delivery through advanced data management systems. Successfully led multiple projects to streamline electronic health records, enhancing patient care and operational efficiency. Demonstrated proficiency in data analysis and system integration, along with strong problem-solving and communication skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sr. Systems Administrator
Life Cycle Engineering
11.2023 - Current
- Conducted regular audits of IT systems to identify areas for improvement and ensure compliance with industry standards such as ISO/IEC 270012013.
- Streamlined IT infrastructure management processes for increased efficiency and reduced downtime.
- Implemented virtualization technologies to maximize resource utilization and reduce physical server footprint in the data center.
- Maintained high availability of critical business applications by implementing robust failover solutions.
- Troubleshot complex technical issues, providing timely resolution to minimize impact on end users.
- Collaborated with stakeholders to define requirements for new IT initiatives, ensuring alignment with organizational objectives.
- Coordinated with cross-functional teams on complex projects, ensuring successful completion within deadlines and budget constraints.
- Improved overall system performance by optimizing hardware and software configurations.
- Implemented rigorous system monitoring, enabling rapid identification of potential issues before they escalated into problems.
- Enhanced team collaboration, implementing centralized version control systems for code repositories.
- Attended meetings to deliver status reports to key stakeholders.
- Contributed to development, administration and testing of disaster recovery plans.
- Performed software installations and upgrades to UNIX or Windows operating systems.
Clinical Informaticist
Ridgecrest Regional Hospital
07.2017 - 09.2023
- Developed comprehensive policies and procedures for secure handling of sensitive patient information, safeguarding against potential breaches or misuse of confidential data.
- Read, analyzed and interpreted general clinical periodicals, professional journals, technical procedures or governmental regulations.
- Defined and described relationships between clinical workflows, guidelines, care plans, pathways and decision support to improve healthcare outcomes.
- Wrote reports, correspondence and document workflows.
- Developed customized clinical informatics solutions for diverse healthcare settings, adapting functionality to meet unique needs and workflow requirements.
- Managed complex projects from inception through completion, consistently delivering high-quality results within tight timeframes and budget constraints.
- Reduced medical errors by standardizing data entry procedures and providing comprehensive training materials for healthcare providers.
- Provided technical assistance to staff members as needed, ensuring smooth adoption of new technologies and seamless integration with existing workflows.
- Conducted regular audits on system usage patterns to identify areas requiring optimization and present recommendations to senior management.
- Enhanced healthcare outcomes through the development of user-friendly EHR interfaces for efficient data input and retrieval.
- Collaborated with multidisciplinary teams to identify and address gaps in clinical processes, resulting in more efficient patient care.
- Served as a liaison between IT and clinical departments, fostering open communication channels and facilitating successful project implementation.
- Improved patient care by implementing clinical informatics solutions to streamline workflows and optimize data management.
- Facilitated staff training sessions on the use of health IT systems, resulting in increased proficiency among healthcare providers and improved overall patient care outcomes.
- Conducted thorough evaluations of existing clinical informatics systems, proposing actionable recommendations for improvements that increased overall efficiency.
- Leveraged advanced knowledge of regulatory requirements to ensure compliance with relevant standards across all aspects of clinical informatics practice.
- Influenced positive change within the organization through championing best practices in health informatics management and advocating for continuous improvement initiatives.
- Liaised between providers and IT team to inform management and facilitate project completion.
- Provided guidance in development, implementation and maintenance of company clinical information system.
Lead Phlebotomist
Ridgecrest Regional Hospital
04.2009 - 07.2017
- Conducted quality control checks on equipment, ensuring proper functioning and consistent results.
- Managed daily operations, including staff scheduling, budgeting, and lab maintenance tasks.
- Increased efficiency by maintaining organized workstations and well-stocked inventory levels.
- Assessed patients'' conditions prior to phlebotomy procedures, identifying potential complications or contraindications before proceeding safely with the procedure.
- Developed strong relationships with patients by fostering trust during the blood collection process.
- Streamlined workflow by implementing innovative processes and procedures.
- Led initiatives aimed at optimizing workflows which resulted in increased productivity within the department.
- Regularly reviewed latest research in phlebotomy techniques to stay current on industry advancements.
- Organized daily work based on collection priority.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Mentored junior phlebotomists, resulting in improved team performance and patient satisfaction.
- Reduced wait times for patients through effective scheduling and resource management.
- Collaborated with medical staff to ensure timely processing of specimens for accurate diagnoses.
- Facilitated training programs for new hires, improving overall team skillset and knowledge base.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Provided guidance and support to laboratory personnel.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Assisted in training and onboarding new phlebotomists.
- Reviewed and processed requisitions for laboratory tests.
Education
MBA - Health Care Management
Western Governor's University
Salt Lake City, UT04-2023
Bachelor of Science - Information Technology
Western Governor's University
Salt Lake City, UT11-2022
Associate of Arts - Social & Behavioral Sciences
Cerro Coso Community College
Ridgecrest, CA06-2018
Skills
- Active Directory management
- Windows administration
- Software deployment
- ITIL processes
- System upgrades
- Microsoft Office Suite
- End-user training
- Clinical process knowledge
- Clinical workflow optimization
- Information systems improvements
- Clinical documentation improvement
- Regulatory compliance
- Change management strategies
Clearance
Active Top Secret Clearance
Certification
- CompTIA Security+ Certification - Computing Technology Industry Association (CompTIA).
- CompTIA A+ Certification - Computing Technology Industry Association (CompTIA).
- ITIL Foundation Certificate in IT Service Management – AXELOS Global Best Practice.
- CompTIA Network+ Certification - Computing Technology Industry Association (CompTIA).
- Linux Professional Institute Certification (LPIC-1) - Linux Professional Institute.
- Basic Life Support Certification (BLS)
- Microsoft Certified, Azure Administrator Associate - Microsoft.
Timeline
Sr. Systems Administrator
Life Cycle Engineering
11.2023 - Current
Clinical Informaticist
Ridgecrest Regional Hospital
07.2017 - 09.2023
Lead Phlebotomist
Ridgecrest Regional Hospital
04.2009 - 07.2017
MBA - Health Care Management
Western Governor's University
Bachelor of Science - Information Technology
Western Governor's University
Associate of Arts - Social & Behavioral Sciences
Cerro Coso Community College
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