Erin Moreland
Ramsey
Summary
Dynamic insurance professional with a proven track record at Simpson Insurance, excelling in client relations and sales expertise. Adept at conducting risk assessments and delivering tailored solutions, resulting in increased referral business. Strong problem resolution skills and computer proficiency enhance customer satisfaction and retention in a competitive market.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Multiple Line Insurance Agent
Simpson Insurance
11.2022 - Current
- Conducted risk assessments to determine appropriate coverage levels.
- Developed customized insurance solutions for diverse client needs.
- Managed client relationships, ensuring satisfaction and retention.
- Enhanced customer satisfaction by providing comprehensive insurance solutions tailored to individual needs.
- Educated clients on the features and benefits of various insurance products, fostering informed decision making.
- Increased referral business by consistently delivering exceptional service and building lasting relationships with clientele.
- Participated in ongoing professional development opportunities to maintain current knowledge of best practices within the insurance field.
- Contributed to a positive work environment by offering support and mentorship to new agents, sharing expertise and best practices.
- Boosted policy sales through effective cross-selling and upselling of multiple line products.
- Finalized sales and collected necessary deposits.
CNC Programmer/Owner/Operator
Moreland's Creations
06.2019 - 10.2021
- Managed day-to-day business operations.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Programmed CNC machine for precision manufacturing of custom components.
FFL Gun Dealer
Erin Moreland's Guns and Ammo
11.2010 - 11.2019
- Managed inventory levels to ensure optimal stock availability and minimize shortages.
- Enhanced customer experience by providing expert advice on product selection.
- Collaborated with suppliers to negotiate favorable purchasing terms and conditions.
- Implemented new display techniques to maximize product visibility in the store.
- Developed promotional strategies to increase sales of firearms and accessories.
- Monitored compliance with federal and state regulations regarding firearm sales.
Education
High School Diploma -
Mulberry Grove High School
Mulberry Grove05-2002
Skills
- Customer service
- Data entry/ Recordkeeping
- Active listening
- Problem resolution
- Computer proficiency
- Client relations
- Prioritization
- Call management
- Paperwork processing
- Multi-tasking
- Appointment scheduling
- Sales expertise
Accomplishments
Been Employee of the Year with highest sales in 2023, 2024 and 2025.
Continue to grow and develop knowledge and skills to ensure clients needs are effectively met.
Certification
Insurance Licenses in Property and Casualty, Life and Health in Illinois, Indiana, Missouri and Wisconsin.
Annuity and US Bank Certified
Languages
English
Native or Bilingual
Interests
- I participate in a variety of outdoor recreational activities with my family including camping, hunting (deer and mushroom), fishing, boating, hiking, etc
- I like trying new recipes and baking with my children
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination I love to travel and experience new places and things with my family Making memories!
Timeline
Multiple Line Insurance Agent
Simpson Insurance
11.2022 - Current
CNC Programmer/Owner/Operator
Moreland's Creations
06.2019 - 10.2021
FFL Gun Dealer
Erin Moreland's Guns and Ammo
11.2010 - 11.2019
High School Diploma -
Mulberry Grove High School