Erin Morris
Lula,GA
Summary
Multi-tasking Veterinary Receptionist known for being compassionate, professional and dependable. Skilled in customer service, record keeping and appointment scheduling. Pursuing a position where well-honed office skills will be appreciated. Eager to learn and seeking to expand veterinary medicine knowledge and skills.
Overview
8
8
years of professional experience
Work History
Veterinary Receptionist
Town And Country Animal Hospital - Mt. Airy Ga
08.2020 - Current
- Coordinates patient scheduling, check-in, check-out and payments for billing.
- Manages up to and exceeding 100 customer calls daily, as well as greeting clients upon arrival.
- Fields phone calls from pet owners, answers questions and takes messages for veterinarian.
- Enters data from pet records and office visits into computer system as applicable.
- Maintains office and waiting room, keeping common areas clean and tidy.
- Manages master calendar and schedules appointments for provider, based on optimal patient loads and clinician, as well as technician availability.
- Maintains current and accurate medical records for patients.
- Organizes paperwork such as charts and reports for office and patient needs.
- Supports technicians and kennel staff as needed during daily procedures and operations.
- Prints prescription requests and queries in compliance with practice protocol. As well as filling prescriptions in house as needed.
Line Cook
Mickey Pigg's BBQ And Bakery
08.2016 - 07.2020
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared and cooked meals according to customer specifications and allergies as needed.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
Certification - Medical Administration
University of North Georgia
Oakwood, GA12.2019
Certification - EKG Technician
University of North Georgia
Oakwood, GA12.2018
Diploma of Culinary Arts - Culinary Arts
North Georgia Technical College
Clarkesville, GA12.2016
Skills
- Record Processing
- Telephone Management
- Veterinary Terminology
- Appointment Scheduling
- Inpatient Care
- Typing and Filing
- Product Recommendations
- Client Relations
- Prescription Refills
- Front Desk Operations
- Verbal and Written Communication
- Room Preparation
Timeline
Veterinary Receptionist
Town And Country Animal Hospital - Mt. Airy Ga
08.2020 - Current
Line Cook
Mickey Pigg's BBQ And Bakery
08.2016 - 07.2020
Certification - Medical Administration
University of North Georgia
Certification - EKG Technician
University of North Georgia
Diploma of Culinary Arts - Culinary Arts
North Georgia Technical College
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