Erin Motter
Asheville,NC
Summary
Recent psychology graduate with a focus on neurofeedback and holistic healing. Blends a deep understanding of nervous system function with 20+ years of experience in client engagement and operational precision. Skilled in supporting therapeutic processes, tracking client progress, and creating calm, encouraging environments for healing and personal growth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Customer Service
Whole Foods Market
12.2023 - Current
- Resolves 95% of customer inquiries in the first interaction
- Mentors new team members and enhancences customer satisfaction through collaborative solutions
Director of Life Enrichment
Heather Glen at Ardenwoods
02.2023 - 12.2023
- Designed and led 20+ events, increasing resident engagement by 40%
- Streamlined communication, reducing incident response time by 25%
Executive Branch Manager
Robert-James Sales, Inc.
05.2006 - 10.2019
- Drove branch sales from $3M to over $9M annually through strategic planning
- Improved cash flow by 25% by refining billing and vendor processes
- Facilitated product training, boosting client retention by 15%
Inside Sales Representative
Robert-James Sales, Inc.
05.2004 - 05.2006
- Built strong client relationships and consistently exceeded sales targets
- Promoted to Executive Management for excellence in vendor sales and account development
Education
Bachelor of Arts - Psychology
University of Arizona Global Campus
Chandler01-2025
Skills
Client Engagement Communication Team Mentoring Strategic Planning
Student Support Time Management Emotional Intelligence
Microsoft Office Process Optimization Operational Efficiency
Data Analysis Customer Retention
Certification
Digital Marketing (UCLA)
Timeline
Customer Service
Whole Foods Market
12.2023 - Current
Director of Life Enrichment
Heather Glen at Ardenwoods
02.2023 - 12.2023
Digital Marketing (UCLA)
07-2022
Executive Branch Manager
Robert-James Sales, Inc.
05.2006 - 10.2019
Inside Sales Representative
Robert-James Sales, Inc.
05.2004 - 05.2006
Bachelor of Arts - Psychology
University of Arizona Global Campus