Erin Myers
Pittsburgh,PA
Summary
IT Manager with an educational background in various programming languages. Committed problem solver for both technical and operational challenges. My schooling is primarily technical, but much of my work experience is support-based for operational needs. I am actively enrolled in a Master's Degree program in Data Science. I am seeking a role where I can expand my data management skill set.
Overview
19
19
years of professional experience
Work History
IT Manager
East End Food Cooperative
07.2013 - Current
- Oversee implementation of all technology for small business
- Provide support and training for 70+ staff
- Maintain Linux Samba file server and Windows 11 clients
- Microsoft Access & MSSQL database maintenance
- Microsoft Dynamics CRM integration and administration
- Member of leadership team
- Time keeping software roll out, oversight, and staff training
- Phone system software and hardware management
- Lease management for rented office equipment
IT Coordinator
East End Food Cooperative
05.2008 - 07.2013
- Maintained Windows 2008 server and clients
- Responsible for all software and user support
- Worked extensively with LOC/SMS point of sale software to ensure accurate item information, pricing and reporting for store sales
- Organized weekly, bi-monthly, and monthly store promotions
- Verified accuracy of visual displays and corresponding pricing data
- Attended multiple conferences hosted by the National Cooperative Grocers group for collaborative IT knowledge
Point of Sale Coordinator
East End Food Cooperative
08.2006 - 05.2013
- Led implementation of LOC/SMS point of sale software
- Coordinated team to build database from scratch
- Oversaw staff tasked to maintain item data and sales reporting accuracy
- Introduced coworkers to new sales and reporting environment
Education
Master of Science - Data Science
University of Pittsburgh
Pittsburgh, PA08-2027
Master's Certificate Program - Data Science
University of Wisconsin Green Bay
Green Bay, WI08-2024
B.S. - Computer Science
University of Pittsburgh
Pittsburgh, PA01.2001
Skills
- Microsoft Excel - Advanced
- Windows AD - Intermediate
- Technical troubleshooting - Intermediate
- Adobe InDesign - Intermediate
- Linux/Samba - Basic
- Confluence - Basic
- Jira - Basic
- MS SQL - Basic
- Python - Basic
- R - Basic
Timeline
IT Manager
East End Food Cooperative
07.2013 - Current
IT Coordinator
East End Food Cooperative
05.2008 - 07.2013
Point of Sale Coordinator
East End Food Cooperative
08.2006 - 05.2013
Master of Science - Data Science
University of Pittsburgh
Master's Certificate Program - Data Science
University of Wisconsin Green Bay
B.S. - Computer Science
University of Pittsburgh